Jasmine Powell
Summary
Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over three years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.
Overview
4
4
years of professional experience
Work History
Loss Mitigation Specialist I
Dovenmuehle Mortgage Inc.
11.2022 - 02.2024
- Evaluated pay stubs, credit history, tax information and bank statements for financial status.
- Achieved successful loan modifications through diligent analysis of borrower financial information and negotiation with lenders.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Streamlined the loss mitigation application process for clients, resulting in increased efficiency and better outcomes for both borrowers and lenders.
- reduced the organization''s overall exposure to financial risk by successfully implementing targeted loss mitigation strategies that minimized potential losses on troubled loans.
Document Processor (foreclosure)
Dovenmuehle Mortgage Inc.
01.2022 - 11.2022
- I Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Reviewed foreclosure and bankruptcy documents to verify correct verbiage, accurate dates, figures, and facts, resolving issues in a self-directed manner.
- Made Certain that backup documents (note, mortgage, assignment, print screens, corporate resolutions, prior recorded foreclosure documents) are consistent with the source foreclosure documents.
- Confirmed that there are no errors in the source documents, including verification of correct dates, percentages, and dollar amounts.
- Confirm corporate resolution has identified the appropriate signer.
Rental Assistance Specialist
Beacon Hill
06.2020 - 01.2021
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
Education
Associate of Science - Nursing
Olive Harvey College
Chicago, IL12.2017
Skills
- Default Management
- Collections experience
- Negotiation expertise
- Coordinating records
- Bankruptcy knowledge
- Loan Modification
- Foreclosure Prevention
- Customer Service
- Attention to Detail
- Customer Relations
- Microsoft Office
- Data Entry
Timeline
Loss Mitigation Specialist I
Dovenmuehle Mortgage Inc.
11.2022 - 02.2024
Document Processor (foreclosure)
Dovenmuehle Mortgage Inc.
01.2022 - 11.2022
Rental Assistance Specialist
Beacon Hill
06.2020 - 01.2021
Associate of Science - Nursing
Olive Harvey College