A motivated professional seeking to contribute expertise in quality control and process improvement within a dynamic organization. Dependable individual with quality assurance and leadership experience, committed to excellence through meticulous attention to detail and proactive problem-solving skills, ensuring operational excellence and customer satisfaction.
- Maintained high performance standards by ensuring all products exceeded quality level.
- Utilized mandated instructions and diagrams to accurately complete tasks.
- Recognized and reported defective material and/or equipment.
- Documented detail records of daily production.
- Demonstrated flexibility in adapting to various types of assemblies quickly and accurately.
- Enhanced my team's overall quality performance goals.
- Collected, arranged, and inputted information into the computer system.
- Promoted a positive work environment for staff.
- Collaborated with management to develop strategies for improving performance, profit, and standards.
- Oversaw cash handling procedures:
- Improved the company's customer satisfaction and quality performance by implementing efficient bar operations.
- Inspected equipment and machinery for proper working conditions.
- Oversaw inventory management of stock levels and waste.
- Achieved top performer status by consistently exceeding weekly quota requirements.
- Led training sessions for current and new sales reps to enhance team expertise and performance.
- Utilized CRM software to track leads, manage accounts, and analyze sales data.
- Achieved consistent high customer satisfaction rating by tailoring solutions to individual needs.