Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Preston

Richmond,United States

Summary

Dynamic professional with a proven track record at Amazon Fulfillment Center, excelling in inventory management and problem-solving. Adept at coaching teams to enhance performance and customer satisfaction. Recognized for effectively monitoring KPIs and fostering strong relationships, driving operational success and team cohesion in fast-paced environments.

Overview

10
10
years of professional experience

Work History

FC Associate

Amazon Fulfillment Center RIC
Richmond, United States
03.2024 - Current
  • Process Guide (PG): Amnesty / Former PG ICQA.
  • Reported product discrepancies and quality issues to management
  • Ensured that all products were properly labeled according to company standards.
  • Cross-trained team members on various tasks within the department.

Assistant Manager

Yankee Candle
Richmond, United States
08.2023 - 04.2024
  • Coached and mentored employees to help them reach their full potential
  • Monitored KPIs to ensure that goals and objectives were met on time and within budget
  • Kept paperwork updated with internal standards and legal requirements

Supervisor

Sam's Club
Colonial Heights, United States
09.2020 - 08.2023
  • Collaborated with cross-functional teams to identify and resolve conflicts, resulting in improved team dynamics
  • Resolved customer complaints in a timely and professional manner
  • Led teams through onboarding process for swift integration into daily operations
  • Evaluated staff performance, communicating feedback, and setting personal goals
  • Executed daily opening and closing procedures to company standard
  • Communicated team priorities by leading meetings and giving presentations

Front Desk Representative

Equinox
Scarsdale, United States
10.2015 - 10.2020
  • Maintained accurate records of guest information, including contact details and preferences.
  • Maintained an up-to-date knowledge of fitness services, amenities, rates, and special offers.
  • Assisted with check-in and check-out procedures by confirming reservations and collecting payment information.
  • Received incoming calls and coordinated with staff to fulfill customer requests.

Education

Bachelor of Science - Business Administration

Newbury College
Massachusetts
01.2017

Skills

  • Problem solving
  • Inventory management
  • Sales
  • Coaching and mentoring
  • Customer satisfaction
  • Relationship development
  • KPI monitoring
  • Effective communication

Timeline

FC Associate

Amazon Fulfillment Center RIC
03.2024 - Current

Assistant Manager

Yankee Candle
08.2023 - 04.2024

Supervisor

Sam's Club
09.2020 - 08.2023

Front Desk Representative

Equinox
10.2015 - 10.2020

Bachelor of Science - Business Administration

Newbury College

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