Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Pritchett

Flint,MI

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Supervisor

Meijer
11.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Sales Associate

Deja Vu Love Boutique
08.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Sales Associate

Cirilla's
06.2024 - 08.2024
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Customer Service

Hartfield-Jackson Atlanta International Airport
03.2018 - 11.2023
  • Provided exceptional customer service, resolving complex issues promptly and effectively.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Increased repeat business by providing exceptional customer service experiences.
  • Facilitated customer service initiatives by addressing inquiries promptly and professionally.
  • Expedited checkout process for efficient customer service during peak hours.
  • Greeted customers and provided outstanding customer service.
  • Processed customer transactions quickly, accurately, and with excellent customer service skills.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Greeted incoming customers and provided reliable, friendly customer service.

Housekeeping Room Attendant

Marriot Hotel
05.2015 - 02.2019
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Sorted, laundered and put away various laundry items.

Hospital Housekeeper

Lake City Rehabilitation Center
04.2013 - 02.2015
  • Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
  • Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
  • Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
  • Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
  • Ensured compliance with safety regulations and protocols, minimizing accidents and hazards in the workplace.
  • Supported patient care by promptly cleaning and preparing rooms for new admissions, reducing wait times.
  • Participated in safety drills and emergency preparedness exercises, ensuring readiness to respond effectively in high-pressure situations.
  • Improved patient satisfaction by maintaining a clean and comfortable hospital environment.
  • Assisted with laundry duties, including washing, drying, folding, and delivering clean linens to appropriate units within the hospital.
  • Maintained inventory of cleaning supplies, ensuring adequate stocks were available for daily use.
  • Facilitated timely room turnovers by efficiently stripping linens from beds and prepping them for laundry services.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.

Hospital Volunteer

Southern Regional Medical Center
05.2006 - 08.2008
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Restocked medical supplies and consumables to prepare procedure rooms.
  • Reported patient requests, concerns, and other observations to staff.
  • Transported patients and helped with discharge procedures.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Provided administrative support by filing documents, coordinating charts and answering phones.
  • Restocked supplies and filed paperwork to satisfy department leadership requests.
  • Maintained clean and safe environments for patients, families, and staff by adhering to infection control protocols.

Education

CNA

Genesee Career Institute
Flint, MI
05-2025

High School Diploma -

Morrow High School
Morrow, GA
05-2008

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making
  • Complex Problem-solving
  • Process monitoring and improvement
  • Team building
  • Safety protocols
  • Problem-solving
  • Multitasking Abilities
  • Time management

Timeline

Supervisor

Meijer
11.2024 - Current

Sales Associate

Deja Vu Love Boutique
08.2024 - 12.2024

Sales Associate

Cirilla's
06.2024 - 08.2024

Customer Service

Hartfield-Jackson Atlanta International Airport
03.2018 - 11.2023

Housekeeping Room Attendant

Marriot Hotel
05.2015 - 02.2019

Hospital Housekeeper

Lake City Rehabilitation Center
04.2013 - 02.2015

Hospital Volunteer

Southern Regional Medical Center
05.2006 - 08.2008

CNA

Genesee Career Institute

High School Diploma -

Morrow High School
Jasmine Pritchett