Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jasmine Ramirez

Miami,FL

Summary

As a dedicated medical administrative professional, I have a strong background in facilitating patient intake processes within healthcare environments. I demonstrate a compassionate approach to collecting and processing medical histories, insurance details, and referral documentation - ensuring patients feel valued and understood. I excel in fostering clear communication among insurance companies, patients, and medical providers aiming to make each patients experience as seamless as possible. I ensure appointments are scheduled timely by verifying insurance and referral need before scheduling to make sure no issues arise at time of service. I also guide patients to fully comprehend their benefits, always prioritizing their needs and concerns. I am deeply committed to maintaining organized patient records and collaborating with medical teams to develop personalized treatment plans that cater to each patient's unique needs. Recognized for my exceptional organizational abilities, meticulous attention to detail, and empathetic communication, I thrive in collaborative team environments, actively contributing to shared goals and continuous improvement within healthcare settings.

Overview

2
2
years of professional experience

Work History

Intake Coordinator

Better Mind Therapy
Miami, FL
01.2024 - Current
  • Manage the patient intake process, ensuring accurate and efficient collection of medical history, insurance details, and referral documentation
  • Coordinate communication between patients, therapists, and medical providers to schedule initial and follow-up appointments
  • Verify insurance coverage and obtain necessary authorizations for therapy services
  • Assist patients in understanding their benefits and coverage options
  • Maintain organized patient records, ensuring compliance with confidentiality standards (HIPAA)
  • Facilitate the development of personalized treatment plans in collaboration with the therapy team
  • Demonstrate strong organizational skills, attention to detail, and effective communication with patients and healthcare professionals to ensure optimal patient care and smooth administrative workflow

Medical Biller

B Consulting Group
Doral, FL
11.2022 - 12.2023
  • Managed and submitted claims for home health services to ensure timely reimbursement
  • Reviewed patient documentation for completeness and accuracy, ensuring all required records, admission notes, and physician orders were attached to claims
  • Verified the appropriateness of services provided and ensured compliance with Medicare guidelines and other insurance requirements
  • Collaborated with healthcare providers to obtain and include necessary documentation, such as additional HHC, DME, and therapy orders
  • Submitted claims to appropriate insurance carriers and tracked progress to ensure timely processing within established deadlines
  • Worked closely with the home health agency to ensure services were provided as ordered and resolved any issues through follow-up actions
  • Adapted to changes in billing procedures and guidelines, ensuring claims compliance with the latest regulations
  • Effectively integrated new software and billing processes into workflow, demonstrating flexibility and efficiency
  • Demonstrated excellent communication, organizational skills, and the ability to manage multiple tasks in a fast-paced environment while meeting deadlines and ensuring claim accuracy

Education

Associate of Arts - Business Administration And Management

Miami Dade College
Miami, FL
07-2022

Skills

  • Organizational Skills
  • Communication Skills
  • Time Management
  • Attention to Detail
  • Technical Proficiency
  • Problem-Solving Skills
  • Interpersonal Skills
  • Adaptability
  • Customer Service
  • Teamwork and collaboration
  • Electronic Health Records (EHR) Management
  • Insurance Verification
  • Confidentiality and HIPAA Compliance

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Intake Coordinator

Better Mind Therapy
01.2024 - Current

Medical Biller

B Consulting Group
11.2022 - 12.2023

Associate of Arts - Business Administration And Management

Miami Dade College
Jasmine Ramirez