Graduate Intern providing psychotherapeutic services in San Bernardino county jails. Individual therapy, leading anger management and cognitive skills groups, trauma recovery and family relations groups, providing guidance to justice involved individuals during child visits on how to become healthier parents and breaking generational cycles of trauma and incarceration.
Built rapport with diverse clientele by demonstrating cultural competence and sensitivity in all interactions. Improved client relationships by actively listening and providing empathetic support during sessions.
Enhanced client communication skills by implementing role-playing exercises and teaching active listening techniques.
Collaborated with interdisciplinary teams to ensure comprehensive care for clients and their families.
Monitored inmate progress by maintaining detailed records of counseling sessions, treatment plan updates, and behavioral observations.
Promoted family engagement in rehabilitation process by facilitating visitation opportunities and encouraging open dialogue between inmates and their loved ones.
Theme Park Operations Administrative Assistant
Universal Studios Hollywood
07.2023 - Current
Create, update, and maintain reports with highly confidential and time sensitive information with discretion for senior leadership and historical theme park records.
Liaison between park management on the field and internal departments (facilities, tech, health/emergency services, security, food, retail, entertainment, guest services).
Communicated with management during major park-wide events (guest experiences,emergencies) and recorded all guest and employee incidents.
Participated in system tests and validations to drive minimal successful rollout.
Skilled in medical/emergency dispatching (911/fire department/ambulance).
Research Assistant
Psychology Department, UC Riverside
09.2017 - 09.2019
Screened participants for Cognitive and Social Psychology research and administered psychological tests and demographic surveys. Planned, modified, and executed research techniques, procedures and tests.
Carried out experiment, organized important paperwork, including participant informed consent waivers and research scope documentation. Recorded data and maintained source documentation following good documentation practices.
Collaborated with leadership team to identify relevant questions and determine best methods of collection
Stocked, organized, and prepared supplies. Cleaned and maintained equipment in good working order.
Education
Master of Science - Counseling Psychology
California Baptist University
Riverside
04.2023
Bachelor of Arts - Psychology, Law & Society
University of California, Riverside
Riverside
06.2019
Skills
Dependability
Exemplary communication
Attention to detail
Collaborative teamwork
Anger Management
Psychoeducation Delivery
Case management proficiency
Multitasking Abilities
Group facilitation
English (Fluent)
Spanish (Fluent)
Microsoft Office applications, Internet Explorer, E-mail, and Windows applications