Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance. Skilled at drafting reports and business correspondence, managing calendar coordination and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
6
6
years of professional experience
Work History
Senior Administrative Assistant II
UT Southwestern Medical Center - Surgery Dept
01.2023 - Current
Supported program operations by preparing and updating documents, reports and spreadsheets.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Maintained personal schedule, professional calendar and individual appointments for senior staff members.
Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Arranged business travel details for company employees per supervisor
requirements.
Maintain payment request efficiently, submit and analyze expense reports, and OneCard reconciler.
Clinical Staff Assistant III
UT Southwestern Medical Center - Ophthalmology
08.2018 - 12.2022
Promoted to CSA II April 2019
Promoted to CSA III August 2020
Retrieved calls regarding patient health problems, documented information and routed calls.
Performed medical records management, including filing, organizing and scanning documents.
Provide working/precepting supervision for lower-level Clinic Staff Assistants in training.
Scheduled appointments, registered patients, and manage patient referrals.
Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Verified patient insurance coverage and collected required co-payments.
Completed necessary reports and documentation on time and to specifications.
Coordinated with other healthcare professionals to provide patients with comprehensive care.
Supported office operations by expertly handling administrative needs.
Monitor, maintain, and organized physician’s schedules for a multi physician - multi subspecialty clinic resulting in maximized clinic flow.
Knowledgeable with multiple areas of our department. Ophthalmology, Optometry, Laser center for procedures, call center, registration, scheduling, check in/check out, insurance entry & verification, and referrals.