Jasmine Rattler
Minneapolis ,MN
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shopper
Amazon LLC
04.2020 - 05.2020
- Scanned each item's barcode before item’s removal from shelf.
- Confirmed all selected items were in excellent condition with intact packages.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Stored all perishable items in refrigerated area until customer's pickup.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Placed each selected item in appropriate bin prior to order completion.
- Maximized efficiency by scanning items quickly and completing as many as Number orders per hour.
- Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
Customer Service Cashier
Dollar Tree Stores
01.2017 - 03.2018
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions using knowledge of sales and store promotions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Set up new sales displays each week with fresh merchandise.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Lifted up to 25-50 pounds at once and used forklift to move heavier loads.
Warehouse Worker
Nordic Ware
02.2014 - 03.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Consistently lifted materials weighing as much as 50-100 pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Maintained clean, orderly work environment free of hazards.
Property Maintenance Worker
Emerge Comunity Development
04.2012 - 06.2012
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time and budget constraints.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
- Performed preventive maintenance and repairs on various types of equipment.
- Positively engaged with customers and maintained professional appearance as company representative.
- Reported issues to property manager so effective resolutions could be put into place.
- Replaced worn or broken parts on machines and equipment.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Diagnosed and repaired complex mechanical and electrical systems.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Rewired and replaced faulty electrical components in equipment.
Education
Minnesota Internship Center
Minneapolis, MN01.2015
Skills
- Cash Handling
- Stocking and replenishing
- Relationship development
- Guest seating arrangements
- Business operations
Accomplishments
- Achieved personal empowerment by completing with tapestry with accuracy and efficiency.
- Collaborated with team of 11 students in the development of twin cities rise
Certification
- property management Training - 2012-2015
Timeline
Shopper
Amazon LLC
04.2020 - 05.2020
Customer Service Cashier
Dollar Tree Stores
01.2017 - 03.2018
Warehouse Worker
Nordic Ware
02.2014 - 03.2014
Property Maintenance Worker
Emerge Comunity Development
04.2012 - 06.2012
Minnesota Internship Center
- property management Training - 2012-2015