Jasmine Reed
Winthrop,ME
Summary
Proven track record in enhancing customer experiences and sales performance, notably at Petco Animal Supplies Stores Inc. Expert in customer service and sales expertise, adept at problem-solving and maintaining a calm disposition under pressure. Achieved significant improvements in customer satisfaction and operational efficiency through effective communication and product knowledge.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
05.2024 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Associate
Petco Animal Supplies Stores Inc.
09.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Package Handler
UPS
09.2022 - 02.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Sales Associate
The Archer and The Ram
08.2021 - 06.2022
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Pomona High School
Arvada, CO06.2022
Skills
- Problem-solving skills
- Customer Support
- Customer Service
- Resolving issues
- Product Knowledge
- Calm disposition
- Sales expertise
Timeline
Barista
Starbucks
05.2024 - 07.2024
Sales Associate
Petco Animal Supplies Stores Inc.
09.2023 - 03.2024
Package Handler
UPS
09.2022 - 02.2023
Sales Associate
The Archer and The Ram
08.2021 - 06.2022
High School Diploma -
Pomona High School