Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jasmine Reyes

Hacienda Heights,CA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Skechers
04.2025 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Operated PDT scanner to track inventory and shipments.
  • Assisted with shipment processing and stocking.

Merchandise Associate

Marshalls & HomeGoods
11.2024 - Current
  • Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
  • Inspected products for quality assurance purposes prior to stocking shelves.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Built product displays and placed appropriate signage for merchandise.
  • Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
  • Processed sales transactions quickly and accurately.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Assisted customers in locating desired items and provided advice on product features.

Cashier & Personal Shopper

Northgate Gonzalez Markets
12.2022 - 09.2024
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Assisted with price checks, go-backs, and replenishing supplies.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Took unwanted items from checkout to proper location.
  • Escorted customers to desired merchandise location.
  • Directed customers to product locations throughout store to help find requested items.
  • Followed best practices for bagging items in reusable, plastic and paper bags.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Established good working relationships with other departments to promote smooth flow of products and services throughout store.
  • Resolved customer complaints and issues to promote overall satisfaction and improve service.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Assisted customers with online grocery orders, answering questions and providing helpful information.
  • Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
  • Worked quickly to locate products on store shelves and meet order deadlines.
  • Suggested comparable products to replace out-of-stock items.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Assisted customers with selecting items for their orders online.
  • Verified that products chosen by customers were in stock and available for pick up.

Education

High School Diploma -

Edgewood High School
West Covina, CA
06.2022

Skills

  • Shelf Stocking
  • Damage Prevention
  • Package Labeling
  • Price Checking
  • Cleaning Procedures
  • Willing to Learn
  • Customer Service
  • Money Handling
  • Merchandise Stocking
  • Equipment Cleaning
  • Customer Assistance
  • Conflict Resolution
  • Scanner Operations
  • Cash Register Operation
  • Cash Handling
  • ID Verification
  • Time Management Skills
  • Customer Relations
  • Cash Management
  • Loss Prevention
  • Cleaning and Sanitizing

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Retail Sales Associate

Skechers
04.2025 - Current

Merchandise Associate

Marshalls & HomeGoods
11.2024 - Current

Cashier & Personal Shopper

Northgate Gonzalez Markets
12.2022 - 09.2024

High School Diploma -

Edgewood High School

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