Knowledgeable Recruiter offering 5-year history in recruiting. Staffing projects for multiple industries and personnel experience levels. Leveraging wide-ranging sourcing methods, interviewing techniques and offer negotiations to meet diverse client needs. Talented at managing communications, relationships and all facets of the hiring process.
Overview
13
13
years of professional experience
Work History
Recruiter
Nurses Etc Staffing
11.2021 - Current
Increased candidate placements by developing and maintaining relationships with clients and candidates.
Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking.
Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
Created engaging job postings that accurately reflected position requirements while showcasing company culture.
Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Collaborated with managers to identify and address employee relations issues.
Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
Collaborated with HR leadership regarding candidate salary determinations.
Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
Operated and maintained applicant tracking system (Bullhorn).
Improved employee retention rates through thorough candidate screening and interview techniques.
Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
Operations Manager/HR Recruiter
Parkhurst Nuvision
06.2021 - 11.2021
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Followed up with notable applicants.
Operated and maintained applicant tracking and candidate management systems.
Developed recruiting strategies to identify qualified candidates and build network.
Cultivated in-depth understanding of medical trends and hiring desires.
Facilitated new employee orientations.
Streamlined recruiting processes for entire team.
Review resumes and employment applications as well as interviewing qualified candidates .
Created and implemented forward-thinking initiatives to improve employee engagement.
Full cycle recruiting for for all departments. To include PACU Nurses, Certified Surgical Technician and Sales Consultants etc.
Calculated payroll deductions by accurately using Integrity and processed payroll to meet preset requirements.
Processed payrolls on regular basis for more than 100 employees.
Developed guidelines, questionnaires such as hungry humble smart model. For interviewing and onboarding phases.
Shadowed employees to determine accurate description of duties and skills required for each position.
Constructing and delivering job offer letters.
Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
Handled staff training to meet workforce dynamic industry demands.
Facilitated smooth collaboration between departments through clear communication channels.
Operations Manager /Recruiter Specialist
Select Staff
08.2018 - 06.2021
Post positions through approved recruitment channels. Such as Ziprecruiter,CareerBuilder, Indeed. to include social medial networks.
Search resume databases, job boards and alternative sourcing methods to find qualified candidates. For an array of position from light industrial to administrative.
Hire employees and complete new hire intake. Complete all necessary new hire paperwork (i9,w4,background screen exc).
Developed and facilitated job recruitment fairs.
Gather any leads for potential new clients and submit to sales team.
Conduct 85-90 marketing connection calls a week. This is done to assist in along side sales to bring in new accounts.
Create talent pipelines with potential candidates for future job opportunities.
Promptly correspond with all applicants and conducted interviews.
Complete facility tours to gain a full understanding of all operations. Ensure a safe work environment for employees.
Maintained payroll information by calculating, collecting and entering data.
Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Avionte.
Keep detailed records of past applicants' information, including resumes, assignments and interview evaluations in Avionte.
Scheduled and conducted 20-30 interviews each week.
Recruiter
One Touch Direct
11.2016 - 07.2018
Posted positions through approved recruitment channels.
Search resume databases, job boards and alternative sourcing methods to find qualified candidates.
Priorities work to meet time sensitive deadlines.
Making sure our headcount for the center stays at 200 agents. This is subject to change. Based off of call projection which is monitored by recruiting.
Develop strategic recruitment efforts to attract best qualified candidates to present to hiring manager.
Facilitated all new employee orientation.
Hired employees and initiated the new hire paperwork process.
Screened all applicants based on their qualifications and background.
Lead the creation of recruiting plans for all open positions.
Developed and facilitated job recruitment fairs.
Promptly corresponded with all applicants and coordinated and conducted interviews.
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
UPS International Customer Service Representative
Expert Global Solutions, Inc.
07.2015 - 10.2016
Answering 100 plus inbound international customs calls daily.
Trouble shooting package delivery issues.
Notating Customer accounts using internal system.
Contacting customs via internal site and or phone.
Answering customer inquiries for shipping processes and protocols.
Investigating lost package claims.
Providing excellent customer service and empathy.
Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Improved client retention rates by building strong relationships and offering personalized solutions to their needs.
Researched relevant resources to assist members, identified member representation needs and troubleshot next steps to provide optimal support for member.
Store Manager
EZ Money
10.2011 - 01.2015
Assigned work to team members based on company needs, personal strengths and job knowledge.
Implemented a new ordering process and identified poor work habits to improve process effectiveness.
Hired as a Customer Service Representative. Promoted to Store Manager after three months of employment. Two Months after promotion, received a bonus for achieving 200% increase in growth for the month of February.
Conducted weekly audits on Title and Payday Loan products. Configured all data using Pivot Tables and Macros Excel.
Made 50 plus outbound calls daily to potential customers as a marketing strategy.
Daily B2B marketing
100 daily outbound calls to past due customers as internal collection efforts.
60 plus outbound call daily regarding current customers for payment reminders.
Receiving 70 plus inbound calls daily to collect over the phone credit and debit payments.
Held marketing and recruiting events at several different locations.
Education
High School Diploma - undefined
Karen Wagner High School
San Antonio, TX
2009
No Degree - Early Childhood Education
St Philips College
San Antonio
01.2010
Skills
Full cycle recruiting
Recruitment strategies
Candidate pipeline management
Applicant Tracking Systems
New Hire Training
Candidate and client relations
Candidate Screening
Strategic Sourcing
Self-Motivated Work Ethic
Excel spreadsheets
Background Checks
Online Job Boards
Time Management
Timeline
Recruiter
Nurses Etc Staffing
11.2021 - Current
Operations Manager/HR Recruiter
Parkhurst Nuvision
06.2021 - 11.2021
Operations Manager /Recruiter Specialist
Select Staff
08.2018 - 06.2021
Recruiter
One Touch Direct
11.2016 - 07.2018
UPS International Customer Service Representative
Expert Global Solutions, Inc.
07.2015 - 10.2016
Store Manager
EZ Money
10.2011 - 01.2015
High School Diploma - undefined
Karen Wagner High School
No Degree - Early Childhood Education
St Philips College
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