Summary
Work History
Education
Skills
Timeline
Generic

Jasmine Rideout

Las Vegas

Summary

Dedicated client-focused professional with experience coaching, educating, and empowering individuals through personalized guidance and support. Skilled in building relationships, identifying barriers, supporting goal setting, and helping clients take actionable steps toward success. Passionate about helping individuals build confidence, overcome challenges, and achieve long-term stability.

Work History

Senior Process Associate

Genpact
Las Vegas
  • Educated clients regarding financial account details, available options, and account-related processes to support informed decision-making.
  • Provided coaching-style client support by helping individuals understand financial information, navigate account concerns, and identify appropriate next steps.
  • Maintained accurate documentation, follow-up communication, and case/account tracking.

Retirement Service Specialist

Empower Retirement
Las Vegas, NV
  • Provided one-on-one client coaching and educational support regarding retirement planning, 401(k) accounts, investment options, and financial decision-making.
  • Empowered clients to make informed decisions by explaining complex financial concepts in a clear, understandable, and supportive manner.
  • Supported clients during important life and financial transitions requiring confidence-building and decision support

Financial Crimes Analyst

Robert Half
Las Vegas, NV
  • Conducted AML-related investigations by reviewing account activity, analyzing patterns, and assessing potential financial risk concerns.
  • Handled sensitive and confidential financial information with professionalism, discretion, and strong ethical judgment.
  • Collaborated across teams to resolve issues, communicate findings, and support successful AML case outcomes.

Education

Associate of Arts - Crimìnal Justice

College of Southern Nevada
Las Vegas, NV
08-2019

Skills

  • Client Education & Empowerment
  • Active Listening
  • Client Advocacy
  • Relationship Building
  • Goal Setting & Action Planning

Timeline

Senior Process Associate

Genpact

Retirement Service Specialist

Empower Retirement

Financial Crimes Analyst

Robert Half

Associate of Arts - Crimìnal Justice

College of Southern Nevada

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