Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Assisted disabled clients to support independence and well-being.
Enhanced communication skills of non-verbal clients using alternative communication devices.
Unit Secretary
Unity Hospital
12.2022 - 04.2023
Assisted in the maintenance of medical charts and/or electronic medical record filing, Op reports, test results, and home care forms
Adeptly managed a multi-line phone system and pleasantly greeted all patients
Prepared patient charts accurately and neatly for the clinic
Prepared patient charts, pre-admissions and consent forms as necessary
Ambulatory Tech
University Of Rochester
06.2020 - 11.2022
Responsibilities included obtaining medical health history, vital signs and information about current medical issues
Positioned patients properly during examination or treatment for comfort and safety
Facilitated transportation for patients in need, cleaned and sanitized patient rooms, verified insurances, scheduling appointments, referring patients to the specialist, rooming patients for appointments with provider, and also the coordination of patient registration
Medical Assistant
Rochester Regional Health
09.2018 - 05.2020
Welcome patients by greeting them in person or on the telephone
Verifying patient information, recording medical history, confirming the purpose of the visit
Prepare patients for the health care visit by directing and/or accompanying them to the examining room, perform preliminary physical tests; take blood pressure, weight and temperature; report patient history summary, secure patient information and maintain patient confidence by completing and safeguarding medical records completing diagnostic coding and procedure coding; keeping patient information confidential
Schedule surgeries by making arrangements with the surgical center, verifying times with patients and preparing charts, pre- admission and consent forms
Packager/Stower
Amazon Warehouse
03.2016 - 08.2018
Safely and efficiently utilizing the warehouse material handling equipment, build stable and well-built accurate pallet loads for shipment
Consistently pick, load, receive and replenish product to meet established company standards, production and service levels
Adhere to policies and procedures relating to product age and quality
Scanning products and placing it on the shelf for customers consumption
Carefully inspecting items for any defects and to ensure quality
Escalating any damaged items to the supervisor is of great importance to ensure that damaged items aren’t being sent to customers
Education
Highschool Diploma - undefined
Edison Career & Technology Highschool
Rochester, NY
06.2015
Skills
Technical Skills: Data entry proficiency, Phone Etiquette, Medical Billing, Communication, Patient Care, EMR Systems, Organizational Skills, Clerical experience, Homecare, Anatomy knowledge, Multitasking, Medical Terminology, HIPAA
Certification
Professional Certifications: CNA/HHA Certification, REOC Program.