Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Robinson

Queens

Summary


Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Manager

AHRC Nassau
07.2024 - Current
  • Developed and implemented comprehensive social service programs, addressing the needs of diverse client populations including those with mental and physical disabilities.
  • Conducted thorough assessments to determine clients' needs and developed personalized care plans.
  • Coordinated with community organizations and service providers to ensure clients received appropriate resources and support.
  • Provided crisis intervention and conflict resolution services to clients facing emergency situations.
  • Trained new employees and staffed residential sites with qualified employees
  • Advocated for clients' rights and connected them with necessary services and benefits.
  • Maintained accurate and detailed case records, ensuring compliance with all regulatory requirements.


Finance Manager

Go Cap Advance
01.2020 - 07.2024
  • Process Business Financing Approvals for small and large businesses.
  • Reiterated loan details and have qualified merchants sign financing contracts up to $2.5 million and complete all final closing items
  • Analyzed bank statements and authenticated all documentation provided
  • Made sure all bank wire transfers were initiated and completed
  • Mentored junior team members on sales techniques, fostering a culture of collaboration and continuous learning among staff members
  • Negotiated favorable terms with merchants



Senior Account Executive / Credit analyst

Quick Silver Capital
01.2018 - 01.2020
  • Process Business Financing applications for merchants of small and large businesses
  • Applications funded ranging from $20k - 2.5million
  • Provided stellar customer service to merchants while ensuring the proper applicants are approved or denied
  • Connect and engage with merchants on a daily basis
  • Data Entry
  • Process and submit up to 150 merchant applications on a daily basis
  • Answer client inquiries via phone and email at a rapid rate
  • Analyze credit and bank statements in order to determine approval or denial odds
  • Send out correspondence to merchants about application status
  • Faxing, filing and copying

Sales Support Assistant

Newsday Media Group
01.2015 - 01.2018
  • Provide Sales support to a sales team of 40
  • Processed new contracts and sales leads
  • Operated over 7 computer programs and applications to reserve, process and bill Newsday ads
  • Cross trained throughout classified advertising to gain knowledge and assist my fellow co-workers when needed
  • Supported the development of strong client relationships, leading to increased repeat business.
  • Leveraged CRM software effectively to track client interactions and optimize follow-up efforts.
  • Resolved client billing disputes swiftly, maintaining positive relationships while protecting company profits.

Property Manager

Public Storage
01.2013 - 01.2015
  • Managed facilities with over 750 tenants in high profile Long Island NY territories
  • Managed delinquency and generated more than 1.2 Million yearly in collected rent per property
  • Also generated over 5,000 monthly in Merchandise sales at individual properties I've managed
  • Managed a team of relief managers in property management operations for several storage facilities
  • Directed maintenance, major repairs and daily operations
  • Faxing, copying and filing
  • Conducted monthly auctions at various sites for up to 50 tenants
  • Manage front office operations and provided first class customer service to over 750 tenants per property
  • Answering a high volume of phone calls

Family Service Worker

Economic Opportunity Commission
01.2012 - 01.2013




  • Conducted home visits and assessments to evaluate clients' living conditions and needs.
  • Managed a caseload of 200 clients, providing individualized support and advocacy.
  • Facilitated access to community resources, including housing, healthcare, and employment services.
  • Organized and led support groups for clients, fostering a sense of community and mutual aid.
  • Collaborated with multidisciplinary teams to develop and implement care plans.
  • Monitored clients' progress and adjusted care plans as needed to achieve desired outcomes.

Education

Intern -

ABC News
08.2011

Bachelors of Arts - American Studies

State University of New York at Old Westbury
05.2011

Bachelors of Arts - Media and Communications

State University of New York at Old Westbury
05.2011

High School Diploma -

John Bowne High School
Flushing, N.Y.
01.2007

Skills

  • Customer service
  • Budget forecasting
  • Sales quota achievement
  • Financial statement analysis
  • Property management
  • Financial budgeting
  • Contract Negotiation
  • Team building & leadership
  • Business Development
  • Tenant relations

Certification

  • Personal Lines Insurance license, 12/01/18
  • Licensed Esthetician, 04/01/19
  • CPR and First Aid Training

Timeline

Assistant Manager

AHRC Nassau
07.2024 - Current

Finance Manager

Go Cap Advance
01.2020 - 07.2024

Senior Account Executive / Credit analyst

Quick Silver Capital
01.2018 - 01.2020

Sales Support Assistant

Newsday Media Group
01.2015 - 01.2018

Property Manager

Public Storage
01.2013 - 01.2015

Family Service Worker

Economic Opportunity Commission
01.2012 - 01.2013

Bachelors of Arts - American Studies

State University of New York at Old Westbury

Bachelors of Arts - Media and Communications

State University of New York at Old Westbury

High School Diploma -

John Bowne High School

Intern -

ABC News

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