Jasmine Rodriguez
Denver,CO
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Raising Cane's Restaurants
04.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Key Holder Supervisor
Texas Roadhouse
08.2021 - 05.2023
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Education
High School Diploma -
Emily Griffith Technical College
Denver, CO05.2022
Skills
- Team Management
- Reliable and Responsible
- Team Leadership
- Organization and prioritization
- Customer Engagement
- Staff Management
- Adaptable
- Money Handling
- Delegating Assignments and Tasks
Timeline
Restaurant Manager
Raising Cane's Restaurants
04.2023 - Current
Key Holder Supervisor
Texas Roadhouse
08.2021 - 05.2023
High School Diploma -
Emily Griffith Technical College