Professional Bilingual Medical Assistant with Front and Back experience in a clinic surgical setting as well as over 10 years of Customer Service experience. I am currently seeking a position that will allow me to utilize my extensive skills, knowledge, and experience to promote excellent patient care, provide outstanding customer service, and grow with your company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical lead Medical assistant
Arroyo Plastic Surgery
03.2022 - 01.2023
Clinical lead medical assistant, I would assist in minor room, procedures, circulating and minor OR set up
Also assisted anesthetic procedures as well
Scheduling surgery at surgical centers and hospitals, sending all mandatory documents required prior to surgery
In charge of all inventory for surgery, anesthetic products
Responsible for all FMLA, medical insurance verification/forms
Assisted physician with minor debridement of wounds, application of wound vacs, packing and sterilization of open wounds
Removal of sutures
Assisting at all aesthetic procedures, such as Botox, hyaluronic, acid, fillers, lasers, micro needling
Responsible for all the after our phone calls
Assisted in consultations as needed, as well as providing surgical estimates after consult
Responsible for all pre-operative visits and preparing the patient for surgery
Ordering proper implants if needed as well as surgical compression garments per patient
Pre-and post op photos
Houston Methodist- institute for reconstructive plastic surgery
10.2019 - 10.2020
Documented patient information, test results, and status updates in [Software] EMR management system
Safeguarded patient privacy and confidentiality in alignment with HIPAA protocols
Utilized health system standards to clean and sterilize medical instruments and maintain a safe and sterile work environment
Cared for minor wounds and other common ailments such as post operative dressing changes, suture removals, staple removals, wound vac exchanges, and wound packing
Positioned patients and prepared minor operative rooms for surgical procedures such as mini face lifts, ear lobe repairs, liposuction, breast areola repairs and several other procedures among 5-6 surgeons in different specialty practices
Supported surgeons by passing instruments during procedures and keeping supplies organized as well maintaining the safety and calmness of each patient undergoing any medical procedure
Assisted with standard front office duties as, faxing, scanning, data entry, demographic verification
Kept facility stocked with necessary supplies, equipment, and instruments to maintain proper inventory
West U Aesthetics
03.2015 - 12.2018
Personal Assistant duties such as scheduling business meetings, assisting with personal payments or errands, marketing for the physician, scheduling meetings with reps for new product or seminars
Assisting the Physician with all and any Cosmetic/Aesthetic procedures needed such as facials, chemical peels, Botox and restylane fillers, IPL, sclerotherapy
Obtaining medical history and demographics of patients
Sales of aesthetic products and upkeeping accurate inventory on all medications or products
Handled all sales transactions as well as bank deposits as needed
Issuing Rx Refills, as well as obtaining medical records as requested by physician
Maintained a safe and sterile work environment
Houston Hernia Center
03.2015 - 12.2018
Managing front/ back office, answering phones, scheduling new patient consultations, verifying insurances benefits and discussing EOB's with patients
Assisting the Physician with all and any procedures needed such as but not limited to, draining hydroceles, preparing patients for preoperative exams, post operative dressing changes and packing wounds, sclerotherapy
Obtaining medical history and demographics of patients
Prior authorizations, issuing Rx Refills, as well as obtaining Lab results/medical records
Scheduling surgery for small surgical center as well as obtain prepayment for surgery and all after care costs
Education
Certified Medical Assistant -
Fortis College
Houston, TX
01.2015
High School Diploma -
Deer Park High School
Deer Park, TX
2012
Skills
Patient assessment
Vital signs
Clinical laboratory procedures
Phlebotomy
Injectables
Patient Triage
Assisting physician
EMR
EClincals
Databases
Software applications
Record keeping
Data entry
Account management
Patient scheduling
Microsoft Office
Windows
Telephone etiquette
Patient charting
General office management
Customer service
Employee training
Financial transactions
Communication
Organizational skills
Problem resolution skills
Surgical assistant in minor Or procedures
Certification
Certified Medical Assistant
BLS
Languages
Spanish
Native or Bilingual
Timeline
Clinical lead Medical assistant
Arroyo Plastic Surgery
03.2022 - 01.2023
Houston Methodist- institute for reconstructive plastic surgery
10.2019 - 10.2020
West U Aesthetics
03.2015 - 12.2018
Houston Hernia Center
03.2015 - 12.2018
Certified Medical Assistant -
Fortis College
Certified Medical Assistant
BLS
High School Diploma -
Deer Park High School
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