Jasmine Rojas Carrillo
Eugene
Summary
Developed skills in customer relationship management and sales strategy within high-performance sales environment. Focused on leveraging these skills to transition into new field, bringing strong background in team leadership and data-driven decision-making. Dedicated to driving success and fostering growth in any new role.Experienced with business development and customer relationship management. Utilizes leadership skills to drive team success and optimize customer engagement strategies. Track record of implementing effective CRM systems and fostering strong client relationships.
Overview
4
4
years of professional experience
Work History
BDM
Kiefer Kia
06.2024 - Current
- Effectively set 100+ appointments a month.
- Increased client base by developing and implementing effective business development strategies.
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
- Consistently exceeded sales targets, contributing significantly to overall company revenue growth.
- Generated promotional letters, postcards and emails to encourage customers to visit dealership.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Car Salesperson
Findlay Honda
09.2023 - 02.2024
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Conducted test drives for prospective buyers.
- Advised customers on financing options and warranties available for their purchase.
- Provided follow-up customer service after a car sale was completed.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Car Salesperson
Chapman CJDR
02.2023 - 09.2023
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Maintained customer satisfaction by providing prompt, reliable service.
- Developed relationships with potential buyers through phone calls and emails.
- Advised customers on financing options and warranties available for their purchase.
Receptionist/Customer Loyalty Manager
Lithia Toyota
12.2021 - 02.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
CNA
Marquis Plum Ridge
07.2021 - 12.2021
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Education
High School Diploma -
Bonanza Junior/Senior High School
Bonanza, OR06-2021
Skills
- Building reports
- Sales Presentations
- Goal-Oriented
- Cold-calling
- Scheduling appointments
- Positive and professional
- CRM Software
- Excellent communication skills
- Customer service experience
- Sales coordination
- Performance evaluation
- Contract negotiation
Education and Training
Bonanza, OR
Languages
- Spanish (Fluent)
Languages
Spanish
Native or Bilingual
Timeline
BDM
Kiefer Kia
06.2024 - Current
Car Salesperson
Findlay Honda
09.2023 - 02.2024
Car Salesperson
Chapman CJDR
02.2023 - 09.2023
Receptionist/Customer Loyalty Manager
Lithia Toyota
12.2021 - 02.2023
CNA
Marquis Plum Ridge
07.2021 - 12.2021
High School Diploma -
Bonanza Junior/Senior High School
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