Jasmine Romero
Hesperia,CA
Summary
As a Service Industry worker I am ready to bring a charismatic attitude and become a valuable member to a strong team. I’ve acquired experience over time that has allowed me to work in a timely manner under pressure, prepare quality product all while keeping a smile on my face and ensuring customer satisfaction. I have the capability to work long hours and stay productive throughout the duration of my shift. I am a dedicated employee with strengths in customer service, sales and promotion strategies. I am also successful in teaching and training junior employees how to maximize performance.
Overview
4
4
years of professional experience
Work History
Cashier, Server, Line Cook
Mr Porkys BBQ
Hesperia, CA
02.2024 - 10.2024
- Catering and Prep experience
- Training experience
- Worked extended hours (12-14 hrs daily)
- Greeted guests upon arrival and provided them with menus.
- Experience upselling and helping customers inquire about menu specials.
- Maintained cleanliness of area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Resolved conflicts between customers when necessary.
- Balanced cash drawers at the end of each shift.
- Contributed to team efforts by accomplishing related tasks as needed.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Server, Cashier, Busser
El Toro Wapo Sports Arena
Perris, California
09.2020 - 03.2024
- Served and bussed VIP tables and sections
- Worked as a cashier and front house greeter in a quick timely manner
- Obtained Clover experience
- Greeted guests and provided menus.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
Cashier, Dishwasher, Line Cook, Driver
Mr Teppan Hibachi
Hesperia, California
09.2023 - 02.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately.
- Restocked and prepped foods and stationary.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
Education
High School Diploma -
Canyon Ridge High School
Hesperia, California05-2023
Skills
- Cash Register Operation
- Customer Assistance
- Returns processing
- Payment Processing
- Customer Service
- Product restocking
- Product Recommendations
- Payment Collection
- POS Systems
- ID Verification
- Drawer balancing
- Cash Handling
- Inventory Control
- Online orders preparation
- Cleaning and sanitizing
- Customer Relations
- Proficient in [Software]
- Written and verbal communication
- Credit and cash transactions
- Staff Training
- Sales expertise
- Order Verification
Timeline
Cashier, Server, Line Cook
Mr Porkys BBQ
02.2024 - 10.2024
Cashier, Dishwasher, Line Cook, Driver
Mr Teppan Hibachi
09.2023 - 02.2024
Server, Cashier, Busser
El Toro Wapo Sports Arena
09.2020 - 03.2024
High School Diploma -
Canyon Ridge High School