Jasmine Gorman
Portales
Summary
I am easy to work with and a good learner. Love the hands-on experience and dedication It takes to complete real life problems and solutions that each career/job come with. I look forward to new challenges and ready to learn something new every day. Very flexible schedule and easy to rely on.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work History
Tire Technician
Discount Tire
Portales
10.2024 - 01.2026
- Inspected tires for wear and damage to ensure safety standards.
- Mounted and balanced tires on various vehicles efficiently.
- Operated tire-changing equipment and tools accurately.
- Provided excellent customer service and addressed inquiries promptly.
- Collaborated with team members to complete tasks effectively.
- Performed tire rotations, mounts, and balancing on vehicles.
- Cleaned and maintained tire service bays to keep work areas organized.
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
- Used tools, parts and equipment to maintain and repair customer tires.
- Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
- Rotated tires and reset tire pressure monitoring systems.
- Balanced wheels using electronic machines to ensure even tire wear.
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
- Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
- Removed old tires from rims using specialized tools such as bead breakers and tire irons.
- Changed and rotated tires for customers to provide safety and maximize customer service rankings.
- Adhered to all safety procedures when operating equipment such as lifts and hoists.
- Maintained inventory by loading and unloading tire shipments.
- Diagnosed and repaired tire and rim issues.
- Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle.
- Provided advice to customers regarding proper maintenance of their vehicle's tires.
- Collaborated with team members to fulfill sales and service requests.
- Planned work and determined appropriate tools and equipment.
- Assisted customers in selecting appropriate types of tires based on their driving needs.
- Upheld record accuracy by using work order reporting system.
- Recorded information about each service performed in company database.
- Managed safe vehicle raising and lowering using hydraulic jacks.
- Unbolted and removed wheels from vehicles with lug wrenches or other hand or power tools.
- Removed and remounted wheels onto different types of vehicles.
- Engaged customers by providing product knowledge and personalized assistance.
- Managed inventory by restocking shelves and organizing merchandise displays.
- Processed transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly and professionally.
- Assisted in training new associates on company policies and procedures.
- Maintained store cleanliness and ensured compliance with safety standards.
- Participated in promotional events to boost store visibility and attract customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Production Worker
Hamptons Peanut Factory
Portales
01.2023 - 10.2023
- Operated machinery for peanut processing and packaging tasks.
- Maintained cleanliness and safety in production areas daily.
- Collaborated with team members to ensure efficient workflow operations.
- Assisted in training new staff on equipment and safety protocols.
- Monitored inventory levels of raw materials for production needs.
- Packaged finished products accurately for shipment to clients.
- Cleaned up work area at end of shift to maintain safe working environment.
- Communicated with team members regarding tasks assigned during shift.
- Followed safety protocols while operating machines and equipment.
- Reported any issues to supervisor immediately for resolution.
- Inspected product quality prior to packaging and shipment.
- Identified defective parts or components and removed them from production line.
- Assisted in setting up production lines for manufacturing processes.
- Ensured proper labeling of completed products before shipping out.
- Moved items between machines, conveyors, and transport equipment to meet production needs.
- Tracked production data such as number of items produced per hour, day, week.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Set up and operated production machinery according to specific standards and protocols of company.
Waitress
Thai City
Portales
01.2021 - 01.2023
- Provided excellent customer service in a fast-paced dining environment.
- Assisted customers with menu selections and special dietary needs.
- Took and processed food orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness of dining area and tables throughout shifts.
- Handled cash and processed payments using restaurant POS system.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Supported team members during peak hours to ensure smooth operations.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Organized take-out orders efficiently according to customer requests.
- Bussed tables as needed during peak hours.
- Communicated daily specials to customers.
Education
Portales High School
Portales, NMSkills
- Computer skills
- Problem solving
- Leadership
- Time management
- Marketing
- Presentation
Languages
English
Professional
Timeline
Tire Technician
Discount Tire
10.2024 - 01.2026
Production Worker
Hamptons Peanut Factory
01.2023 - 10.2023
Waitress
Thai City
01.2021 - 01.2023
Portales High School