Jasmine Ruiz
North Las Vegas,NV
Summary
I am hardworking leadership Team Member bringing great personnel and motivational abilities to the team. My expertise is in leadership and operations along with exceptional customer service. With years of experience in the the banking industry I have great knowledge in bank laws and regulations.
Overview
9
9
years of professional experience
Work History
Teller
Mountain America Credit Union
Las Vegas, NV
09.2022 - 08.2023
- Maintained confidentiality of bank records and client information.
- Used a strong knowledge of banking products and services to confidently educate customers about our features, benefits and pricing we offered at MACU.
- Delivered exceptional service to customers in person or over telephone.
- Followed up on requests from customers in a timely manner.
- Opened new checking, savings and lines of credit for customer accounts.
Lead Operations
Chase Bank
Salt Lake City, UT
07.2016 - 08.2022
- Balanced cash drawers periodically through out the day, along with main vault.
- Weekly, Monthly and annual operations.
- Trained employees on cash drawer operation.
- Adhered to financial services security and audit procedures.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Maintained confidentiality of all customer records and information according to company policies.
Teller
Americ First Credit Union
Salt Lake City, UT
09.2015 - 06.2016
- Performed special services for customers, ordering bank cards and checks.
- Balanced cash drawers on a daily basis.
- Answered customer inquiries regarding bank products and services.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Directed specific questions to appropriate branch personnel.
Sales Associate
Ashley Furniture Homestore
Salt Lake City, UT
07.2014 - 09.2015
- Greeted customers as they walk in and offered to assist with showroom navigation and selecting products.
- Kept sales desk and showroom floor clean and aesthetically appealing with regular upkeep.
- Suggested specific product and options in line with customer goals.
- Upsold customers on protection plans, warranties and coordinating products.
- Answered incoming calls from customers inquiring about product availability, pricing and delivery options.
Education
High School Diploma -
Rancho Verde High School
Moreno Valley, CA06-2011
GED -
Riverside Community College
CaliforniaSkills
- Cash Handling
- Customer Relationship Building
- Exceptional Customer Service
- Banking
- Asset Protection
- Regulatory Compliance
- Team Leadership
- Coaching, Feedback
Languages
Spanish
Professional
Timeline
Teller
Mountain America Credit Union
09.2022 - 08.2023
Lead Operations
Chase Bank
07.2016 - 08.2022
Teller
Americ First Credit Union
09.2015 - 06.2016
Sales Associate
Ashley Furniture Homestore
07.2014 - 09.2015
High School Diploma -
Rancho Verde High School
GED -
Riverside Community College
Similar Profiles
Mickie SoderborgMickie Soderborg
Mortgage Loan Coordinator at Mountain America Credit Union, UnionMortgage Loan Coordinator at Mountain America Credit Union, Union
Vanesa ColinVanesa Colin
Member Service Representative at Mountain America Credit UnionMember Service Representative at Mountain America Credit Union
Eli ShepherdEli Shepherd
Knowledge Management Manager at Mountain America Credit UnionKnowledge Management Manager at Mountain America Credit Union
Cole IngrmCole Ingrm
Senior Loan Officer at Mountain America Credit UnionSenior Loan Officer at Mountain America Credit Union
Marcellous MendiolaMarcellous Mendiola
Midway Game Operator at Circus Circus Las Vegas Hotel Resort and CasinoMidway Game Operator at Circus Circus Las Vegas Hotel Resort and Casino