Jasmine Ruiz
Perth Amboy,NJ
Summary
Skilled animal welfare professional with experience in public safety and humane animal management. Strong focus on teamwork and adaptability in fast-paced environments, ensuring reliable and flexible support for colleagues. Proficient in animal handling, conflict resolution, and community education. Recognized for integrity, compassion, and effective communication.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
10
10
years of professional experience
Work History
Store Manager
Family Dollar
01.2023 - Current
- Increased store profitability through effective inventory management and merchandising strategies.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Trained and developed team members to enhance customer service and operational efficiency.
- Streamlined daily operations by optimizing staff schedules and task assignments.
- Ensured compliance with company policies, safety regulations, and loss prevention protocols.
- Enhanced visual merchandising displays to drive foot traffic and increase sales conversions.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Field Specialist
Family Dollar
01.2022 - 01.2023
- Managed inventory control processes to ensure accurate stock levels and minimize discrepancies.
- Trained and mentored new team members on operational procedures and customer service standards.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and merchandising.
- Collaborated with management to establish store performance goals, aligning team efforts with corporate objectives.
- Increased productivity by streamlining processes and eliminating redundant tasks.
- Provided expert guidance to junior staff, fostering a culture of continuous learning and improvement.
- Contributed to cost reduction initiatives by identifying areas for improved resource allocation and utilization.
- Managed multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Collaborated with team members to develop innovative solutions for complex field challenges.
Animal Control Officer
St. Hubert’s Animal Welfare Center
01.2018 - 01.2022
- Impounded stray and emergency boarding animals.
- Trapped and rescued injured or sick wildlife.
- Managed the trapping and release of feral cats.
- Provided basic medical care to animals in need.
- Educated the public on wildlife safety and conservation.
- Responded to inquiries regarding wildlife and domestic animals.
- Conducted patrols throughout designated jurisdictions to monitor animal welfare.
- Greeted and welcomed visitors in a friendly and professional manner.
- Answered and directed phone calls to appropriate departments.
- Managed scheduling and appointments for staff and clients.
- Assisted with administrative tasks, including data entry and filing.
- Enforced animal control regulations and ensured compliance with local laws.
Amazon Delivery Driver
VL Transport
01.2016 - 01.2018
- Delivered packages efficiently and safely to customers within designated routes.
- Maintained a high standard of customer service, ensuring timely and accurate deliveries.
- Conducted pre-trip and post-trip vehicle inspections to ensure safety and compliance.
- Managed delivery schedules and adjusted routes based on traffic and weather conditions.
- Utilized GPS and delivery apps to optimize routes and enhance delivery efficiency.
- Handled package tracking and reporting issues to improve service quality.
- Communicated effectively with team members and management to coordinate deliveries.
- Assisted with loading and unloading packages, ensuring proper handling to minimize damage.
Education
High School -
Perth Amboy High School
01.2014
Skills
- Planning/Organizing
- Front Desk
- Customer service
- Store Management Experience
- Freight Experience
- Assistant Manager Experience
- Retail Management
- Kennel Experience
- Animal Care
- Dog Handling
- Veterinary Assistant
- Animal Restraint
- Pet Care
- Animal Handling
- Driving Experience
- Operational Efficiency
- Project Management
- Training and Development
- Monitoring and Reporting
- Animal Welfare
- Logistics and Navigation
- Administrative Skills
Timeline
Store Manager
Family Dollar
01.2023 - Current
Field Specialist
Family Dollar
01.2022 - 01.2023
Animal Control Officer
St. Hubert’s Animal Welfare Center
01.2018 - 01.2022
Amazon Delivery Driver
VL Transport
01.2016 - 01.2018
High School -
Perth Amboy High School