Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Sabir

Jacksonville,FL

Summary

Experienced strategic supervisor with a proven track record of four years in effectively prioritizing projects, planning workflow, and leading teams to achieve operational goals. Resourceful problem solver with strong leadership and decision-making skills. Able to navigate complex situations with finesse. Consistently delivers high-level customer service, ensuring client satisfaction and fostering long-term relationships.

Overview

10
10
years of professional experience

Work History

Property Manager

AMC, LLC
11.2024 - Current
  • Streamlined task delegation, resulting in improved operational efficiency.
  • Fostered positive tenant relationships by addressing concerns and facilitating open lines of communication.
  • Enhanced team collaboration with regular feedback sessions and performance evaluations.
  • Enhanced property appeal by overseeing landscaping and renovation projects.
  • Negotiated vendor contracts to reduce operational costs while maintaining quality services.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Oversaw budget preparation and allocation by analyzing expenses and forecasting trends.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.

Assistant Property Manager/Property Manager

AMC LLC
02.2024 - 11.2024
  • Lease negotiation
  • Accept rent and security deposits
  • Revise resident ledgers
  • Assist with resident complaints
  • Lease administration
  • Prepare lease documents
  • Tenant screening
  • Assist with general office duties
  • Show properties to prospects
  • Handle tenant complaints
  • Customer service and communications
  • Conducted market analysis to inform competitive pricing strategies.
  • Strengthened tenant retention with timely communication regarding property updates.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Kept accurate records of all resident and tenant correspondence.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.

Leasing agent

BG Multifamily
07.2017 - 02.2024
  • Lease negotiation
  • Accept rent and security deposits
  • Lease administration
  • Prepare lease documents
  • Tenant screening
  • Assist with general office duties
  • Show properties to prospects
  • Handle tenant complaints
  • Customer service and communications
  • Boosted property visibility by developing targeted marketing strategies.
  • Prepared lease agreements with clear terms to prevent misunderstandings.
  • Streamlined leasing processes by implementing organized tracking systems.
  • Enhanced tenant satisfaction by addressing concerns and providing timely solutions.
  • Implemented referral programs to attract new tenants.
  • Mediated tenant disputes to maintain harmony within community.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Distributed and followed up on tenant renewal notices.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.

Cashier/cap 2 supervisor/ customer service manager

Walmart
08.2015 - 08.2020
  • Managed inventory levels
  • Merchandise and transition store
  • Scheduling
  • Trained and assisted new associates
  • Resolved misunderstandings with customers
  • Developed opened professional relationships with team members
  • Enabling better more effective customer service

Education

Barber Program - Barber

Delgado Community
New Orleans, LA
01.2021

Diploma - General Studies

Landry-Walker Highschool
New Orleans, LA
05.2015

Skills

  • Energetic work attitude
  • Customer service expert
  • Adaptive team player
  • Team leader
  • Organized

Timeline

Property Manager

AMC, LLC
11.2024 - Current

Assistant Property Manager/Property Manager

AMC LLC
02.2024 - 11.2024

Leasing agent

BG Multifamily
07.2017 - 02.2024

Cashier/cap 2 supervisor/ customer service manager

Walmart
08.2015 - 08.2020

Barber Program - Barber

Delgado Community

Diploma - General Studies

Landry-Walker Highschool

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Jasmine Sabir