Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Contributed to a positive team environment through effective communication and collaboration with colleagues that started in Chicago. This eventually lead me to a promotion as a shift leader at this location.
Waitress
IHOP
08.2020 - 09.2022
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.