Hi, I’m
JASMINE SANCHEZ
Austin,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
years of professional experience
1
Certification
Work History
Continental Automotive Group
SALES COORDINATOR - BDC AGENT
01.2023 - Current
Job overview
- Forms email, phone calls, and text correspondence for customer outreach
- Take inbound calls and be the first person people are in contact with for the dealerships
- Assist Sales team with appointments, rescheduling, and other calendar tasks
- Create weekly statistic reports for agents and develop short term goals to meet by next week
- Inquire about customer experiences during their visit to the dealerships and document.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Action Behavior Centers
REGISTERED BEHAVIOR TECHNICIAN
05.2022 - 01.2023
Job overview
- Provide direct client care in 1:1 and group settings
- Maintain client records/information with confidentiality
- Follow the prescribed behavioral skill acquisition and behavior reduction protocols
- Collect, record, and summarize data on observable client behavior
- Communicate with parents and caregivers regarding client progress
- Collaborate with treatment team including client, parents and caregivers, outside professionals, Lead Behavioral Technician, ABA Interns, and coworkers
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Bel Air at Teravista
LIFESTYLE DIRECTOR
08.2021 - 05.2022
Job overview
- Create, plan, promote and execute programming calendars for residents
- Produce, maintain and follow a monthly budget for activity income and expenses.
- Coordinate and manage Town Hall meetings and accurately document meeting minutes to capture key discussions
- Attend quarterly, biannual, and annual progress meetings with residents and/or their family members to discuss any changes to resident attitude or lifestyle
- Assess residents upon admission and discharge
- Work with seniors with severe dementia, Alzheimer's, and other cognitive/physical impairments in both a long-term nursing setting as well as a rehabilitation
- Help deescalate resident situations that could lead to harm
- Coordinate with outside vendors for both reoccurring and one-time special events
- Help to incorporate the community with events such as holidays, parties, etc
- Designed comprehensive monthly activity calendars that catered to the interests of a wide range of residents.
- Coordinated transportation services to enable accessibility for off-site excursions or activities.
Bel Air At Teravista
ADMINISTRATIVE ASSISTANT
03.2018 - 08.2021
Job overview
- Compiles/prepares reports, agendas and schedules as may be appropriate
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answers telephone, receives/delivers telephone messages
- Greets visitors and directs to proper area
- Prepares/types correspondence for Administrator and/or department heads
- Establishes and maintains effective filing systems
- Maintains office supply inventories in accordance with Facility budget
- Process, copy and submit invoices for payment.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Texas State UniversityRound Rock, TX
Bachelor of Arts in Psychology
2025
Austin Community College DistrictAustin, TX
Associate's Degree in General Studies
08.2020
Hendrickson High SchoolPflugerville, TX
High School Diploma
06.2018
Skills
- Detail oriented
- Scheduling
- Data Entry
- Budgeting
- Event Planning
- Community Outreach
- Interpersonal skills
- Multi-line Phone Systems
Certification
- Certified Activity Director
- Registered Behavior Technician
Timeline
SALES COORDINATOR - BDC AGENT
Continental Automotive Group
01.2023 - Current
REGISTERED BEHAVIOR TECHNICIAN
Action Behavior Centers
05.2022 - 01.2023
LIFESTYLE DIRECTOR
Bel Air at Teravista
08.2021 - 05.2022
ADMINISTRATIVE ASSISTANT
Bel Air At Teravista
03.2018 - 08.2021
Austin Community College District
Associate's Degree in General Studies
Hendrickson High School
High School Diploma
Texas State University
Bachelor of Arts in Psychology
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