Jasmine Sanders
Montgomery,AL
Summary
Dynamic Customer Store Manager with a proven track record, excelling in customer service and relationship building. Expert in operations management and staff training, I successfully increased client retention through tailored financial solutions. Recognized for enhancing team performance and driving revenue growth while maintaining compliance and operational excellence.
Overview
13
13
years of professional experience
Work History
Store Manager
Liberty Loans
01.2025 - Current
- Managed daily financial operations, ensuring accuracy and compliance with regulations.
- Built strong client relationships through effective communication and trust-building techniques.
- Nurtured new business leads through targeted outreach, cultivating a robust pipeline of prospective clients.
- Assisted clients in completing loan applications and gathering necessary documentation.
- Examined customer loan applications for loan approvals and denials.
Fuel Station Associate
Walmart
04.2025 - Current
- Assisted in inventory management using Walmart's inventory control system.
- Executed daily merchandise restocking to maintain optimal store presentation.
- Collaborated with team members to enhance customer service experiences.
- Adapted quickly to changing tasks and priorities during peak hours.
General Manager
Community Choice Financial Inc.
11.2023 - 01.2025
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
- Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
- Led efforts for branch growth, successfully achieving targeted loan portfolio expansion while maintaining credit quality.
- Delivered consistent revenue growth through effective sales strategies, promoting loan products and services tailored to client needs.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
Retail Store Manager
Simply 10
07.2015 - 11.2023
- Managed daily store operations, ensuring optimal inventory levels and product availability.
- Trained and mentored staff on customer service best practices and sales techniques.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Analyzed sales data to identify trends, informing promotional strategies and inventory management.
- Managed a staff of 20 individuals including assistant managers, shift leaders, sales associates and cashiers.
Manager Trainee
Tower Loans
05.2012 - 07.2015
- Trained junior staff on best practices in loan advising and customer service excellence.
- Achieved successful loan closures by diligently managing client relationships throughout the entire application process.
- Developed customized financial solutions for clients based on their unique needs, leading to higher client retention rates.
- Processed loan applications, ensuring compliance with regulatory standards and company policies.
- Analyzed credit reports and financial statements to assess borrower risk levels accurately.
Education
High School Diploma -
Dallas County High School
Plantersville, AL05-2012
Skills
- Customer service
- Team building and leadership qualities
- Customer interaction
- Cash handling
- Relationship building
- Courteous and professional
- Microsoft outlook, word, and Excel
- Staff training/development
- Administrative skills
- Operations management
- Problem resolution
- Team player
Timeline
Fuel Station Associate
Walmart
04.2025 - Current
Store Manager
Liberty Loans
01.2025 - Current
General Manager
Community Choice Financial Inc.
11.2023 - 01.2025
Retail Store Manager
Simply 10
07.2015 - 11.2023
Manager Trainee
Tower Loans
05.2012 - 07.2015
High School Diploma -
Dallas County High School