Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Jasmine Santiago
Account Executive
WILMINGTON ,DE
Summary
Overview
12
years of professional experience
Work History
Ari Unlimited Company
Account Executive
2016.04 - Current (8 years & 5 months)
Job overview
- Communicated with suppliers daily about inventory needs and sales success.
- Reviewed customer information to suggest best products for specific needs and maintain 90% return customer rate.
- Kept detailed track of product sales and changing markets to increase personal revenue by 20%.
- Updated marketing strategies to include social networks; resulting in 30% increase in sales.
- Maintained customer base of over 500 accounts by updating scripts and frequently checking in with past customers.
- Maintained customer base of over 500 accounts by updating scripts and frequently checking in with past customers.
- Created pricing schedules and determined discount rates.
- Maintained positive relationships with customers to promote continued business opportunities.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Blue Jay Wireless
Regional Manager
2015.01 - 2016.02 (1 year & 1 month)
Job overview
- Streamlined smooth running of business operations by spearheading a team of 25
- Contributed to the successful strategic initiatives by managing budgets and setting performance objectives
- Planned recruitment needs, managed recruitment process, constructed training plans, and evaluated business development needs
- Assisted general managers as well as executed regular performance.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for 8 locations.
Lowes
Pricing Coordinator
2014.01 - 2014.12 (11 months)
Job overview
- Managed and maintained an expert-level knowledge of all company's pricing methodologies, external market forces, and internal factors which influence pricing
- Resolved issues concerning cost by liaising with internal departments and outside vendors
- Delivered exceptional and executive level guidance in resolving complex pricing tasks
- Coordinated with other company functions to achieve expert knowledge on the product offerings
- Managed overall aspects of various operations, including completing pricing requests with proper rates, accessorial, and delivery costs as well as identifying and resolving issues around pricing.
Lowes
Installed Sales Coordinator
2012.12 - 2014.01 (1 year & 1 month)
Job overview
- Supervised overall operations of installed sales program on daily basis through the utilization of personal skills
- Coordinated installations reviews and completion of related paperwork.
- Confirmed customer satisfaction by utilizing targeted follow-up methods after installs.
- Prepared materials and staged items for installer pickup.
- Managed various activities, comprising coordinating and scheduling installations, ordering management system, and resolving customer satisfaction issues
- Liaised with the management team about customer requests and vendor-related concerns
- Operated the point of sale according to corporate standards and maintained proper cash levels.
Education
Institute Philadelphia, PA
QA Engineering Program Course from Information Technology
01.2021
University Overview
Furness High School Philadelphia, PA
High School Diploma in Academic Studies
01.2009
University Overview
Minor: Information Technology
Skills
- Software Quality Assurance
- Issues & Conflicts Resolution
- Strategic Planning & Analysis
- Profit & Revenue Optimization
- Client Relationship Management
- QA Methodologies & Development
- Continuous Process Improvement
- Sales Planning & Execution
- Testing Tools & Strategies
- Territory Development
- Product Distribution
- Staff Training & Leadership
- Customer Service
- Site Visits
- Customer Relationships
- Strategic Selling
- Goals and Performance
- Sales Strategies Implementation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nothing in life is to be feared. It is only to be understood.
Timeline
Account Executive
Ari Unlimited Company
2016.04 - Current (8 years & 5 months)
Regional Manager
Blue Jay Wireless
2015.01 - 2016.02 (1 year & 1 month)
Pricing Coordinator
Lowes
2014.01 - 2014.12 (11 months)
Installed Sales Coordinator
Lowes
2012.12 - 2014.01 (1 year & 1 month)
Institute
QA Engineering Program Course from Information Technology
Furness High School
High School Diploma in Academic Studies
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