Jasmine Santos
Los Angeles,CA
Summary
Looking for a part-time position within the Los Angeles area that offers opportunity for individual growth and advancement. Ideally seeking a restaurant serving position to allow practice and more experience with skills acquired throughout past jobs and education.
Overview
12
12
years of professional experience
Work History
Legal Assistant
RJB Law Offices
Valencia, CA
10.2021 - 12.2023
- Handled telephone calls, meeting plans and conference organization requirements.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Filed documentation on time with bankruptcy courts to avoid delays.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Used dynamic research and interpersonal skills to swiftly resolve client issues.
- Liaised between bank and outside parties such as agencies, attorneys and trustees to handle bankruptcy matters.
- Received and routed incoming calls and correspondence to promote timely communication.
- Met incoming guests and clients, offering immediate assistance.
- Acted as liaison between clients, vendors and attorneys.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Coordinated appointments, meetings and conferences.
- Organized legal documents in company filing systems and databases.
Administrative Dispatcher
Certified Service AC & Heating
Burbank, CA
10.2019 - 06.2021
- Followed up with technicians and managers to receive and communicate status updates.
- Obtained purchase order information to invoice work orders.
- Identified methods to improve customer experiences, meeting or exceeding expectations.
- Tracked changes in computer system to keep records current and accurate.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Answered customer requests with information about product availability, shipping information and status updates.
- Liaised with customers to provide logistics for drivers and coordinate delivery times.
- Prepared and prioritized calendars and correspondence.
- Maintained accurate department and customer records.
- Provided secretarial and office management support while building cooperative working relationships.
Administrative Assistant
Kulik Gottesman Siegel & Ware, LLP
Sherman Oaks, CA
07.2016 - 08.2019
- Communicated with contractors and vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
- Served as a receptionist and gave directed calls on multi line phone system
- Handled and processed confidential partner information
- Provided comprehensive administrative and clerical support, including organizing files, creating spreadsheets, and imaging documents
- Managed daily office operations and maintenance of equipment
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences
- Oversaw office inventory by restocking supplies and making purchase orders
- Requisitioned office supplies, assisted in payroll, performed recordkeeping and tracked time cards for all departmental office employees
- Helped less experienced staff manage daily assignments
- Received and screened a high volume of internal and external communications, including email and mail
- Maintained all office files, both electronically and through hard copies
Server
Chevy's Fresh Mex
Burbank, CA
06.2012 - 05.2016
- Provided excellent customer service in a fast-paced restaurant environment.
- Took customer orders accurately and efficiently using point-of-sale systems.
- Delivered food and beverages to tables promptly while ensuring guest satisfaction.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Maintained cleanliness of dining area and ensured table settings were ready for guests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Certificate of Completion- Legal Secretary Studies
Humboldt State University
Arcata, CA10.2020
Associate of Arts - Sociology
Pasadena City College
Pasadena, CA06-2013
High School Diploma
Polytechnic High School
Sun Valley, CA06.2011
Skills
- Client-focused
- Quick learner
- Excellent communication
- Hospitality and accommodation
- Dining customer service
- Server etiquette
- Microsoft Office proficient
- Proficiency in phone etiquette
- Time management skills
- PC proficient
- Organization and efficiency
Timeline
Legal Assistant
RJB Law Offices
10.2021 - 12.2023
Administrative Dispatcher
Certified Service AC & Heating
10.2019 - 06.2021
Administrative Assistant
Kulik Gottesman Siegel & Ware, LLP
07.2016 - 08.2019
Server
Chevy's Fresh Mex
06.2012 - 05.2016
Certificate of Completion- Legal Secretary Studies
Humboldt State University
High School Diploma
Polytechnic High School
Associate of Arts - Sociology
Pasadena City College
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