Jasmine Scarver
Lithia Springs
Summary
I'm a professional administrator with strong focus on team collaboration and achieving results. I also have a proven track record in managing office tasks, coordinating schedules, and supporting executive functions. I'm adept at adapting to changing needs and ensuring smooth operations. In addition, I'm reliable, skilled in communication, organizational management, and problem-solving. I'm also prepared to contribute efficiently and effectively.
Overview
17
17
years of professional experience
Work History
Assistant Administrator
Glenwood Health by Harborview
08.2023 - Current
- Coordinated administrative processes to enhance operational efficiency and support daily functions.
- Developed and maintained filing systems to ensure accurate documentation and easy retrieval of information.
- Assisted in budget preparation and expense tracking to facilitate financial oversight and resource allocation.
- Streamlined communication between departments, fostering collaboration and improving workflow efficiency.
- Implemented training programs for new staff, enhancing onboarding experience and knowledge retention.
- Conducted regular audits of administrative procedures, identifying areas for improvement to optimize performance.
- Led cross-functional team meetings to address issues, share updates, and ensure alignment on goals.
- Managed scheduling and coordination of meetings, ensuring effective use of time and resources across teams.
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Served as point-of-contact for visitors to the office, projecting a welcoming atmosphere while responding knowledgeably to inquiries regarding the organization''s services or personnel.
- Developed strong professional relationships with clients and vendors by providing exceptional customer service and timely responses to inquiries.
- Proactively identified areas for improvement in administrative processes, proposing innovative solutions that streamlined operations without sacrificing quality.
- Maintained personnel records and updated internal databases to support document management.
Director of Social Services
Warm Springs Medical Center
10.2022 - 08.2023
- Responsible for planning, organizing, developing and assisting with the overall operation of the Social Service department in compliance with Federal, State, and local regulations and center guidelines.
- Consults with patients and family members concerning personal, emotional, and medical needs.
- Assist patients in obtaining needed services.
- Provides Medicaid, Medicare, and other financial assistance to patients and family members.
- Responsible for meeting documentation requirements for long-term care guidelines related to social services.
- Documenting as required by State and Federal regulations.
- Implementing Data on the Minimal Data Set, and participation in the plan of care and other assessments and updates.
- Delivering the residents mail, newsletters, and other facility information.
- NOMNCS
Director of Social Services
Signature HealthCARE LLC
11.2021 - 10.2022
- Responsible for planning, organizing, developing and assisting with the overall operation of the Social Service department in compliance with Federal, State, and local regulations and center guidelines.
- Consults with patients and family members concerning personal, emotional, and medical needs.
- Assist patients in obtaining needed services.
- Provides Medicaid, Medicare, and other financial assistance to patients and family members.
- Responsible for meeting documentation requirements for long-term care guidelines related to social services.
- Documenting as required by State and Federal regulations.
- Implementing Data on the Minimal Data Set, and participation in the plan of care and other assessments and updates.
- Delivering the residents mail, newsletters, and other facility information.
- NOMNCS
Social Services Director
Cypress-Haralson County
04.2021 - 11.2021
- Responsible for planning, organizing, developing and assisting with the overall operation of the Social Service department in compliance with Federal, State, and local regulations and center guidelines.
- Consults with patients and family members concerning personal, emotional, and medical needs.
- Assist patients in obtaining needed services.
- Provides Medicaid, Medicare, and other financial assistance to patients and family members.
- Responsible for meeting documentation requirements for long-term care guidelines related to social services.
- Documenting as required by State and Federal regulations.
- Implementing Data on the Minimal Data Set, and participation in the plan of care and other assessments and updates.
- Delivering the residents mail, newsletters, and other facility information.
- NOMNCS
Social Services Director and Social Service Activities Director
Rockmart Health
11.2019 - 04.2021
- Responsible for planning, organizing, developing and assisting with the overall operation of the Social Service department in compliance with Federal, State, and local regulations and center guidelines.
- Responsible for supervising the activities department.
- Consults with patients and family members concerning personal, emotional, and medical needs.
- Assist patients in obtaining needed services.
- Provides Medicaid, Medicare, and other financial assistance to patients and family members.
- Responsible for meeting documentation requirements for long-term care guidelines related to social services.
- Planning and implementing activities to meet the residents specific needs, to include large groups, small groups, and one-on-one participation.
- Documenting as required by State and Federal regulations.
- Implementing Data on the Minimal Data Set, and participation in the plan of care and other assessments and updates.
- Delivering the residents mail, newsletters, and other facility information.
- Supervise the activities staff.
- Create and implement all activities and calendars.
Assistant & Case Manager
Riveredge Behavior Health
03.2019 - 11.2019
- Assist HR with client files and references
- Answer incoming calls
- Update’s paperwork and maintained documents
- Sorts and distribute mail
- Assist individual upon release from incarceration to reduce recidivism
- Ensure Mental Health is assessed and properly treated
- Input data
- Transport clients to appointments
- Provide assistance with employment
- Conduct face to face visits within the community and courts
- Assist with clothing, food, and housing
- Properly document gathered information
- Conduct research and build relationships within the community
- Educate individuals on wellness and basic daily living
- Provide positive and informative feedback to clients
Social Service Specialist
The Department of Family and Children's Services
04.2017 - 03.2019
- Provides investigative and comprehensive case management for a caseload involving child/adult abuse or neglect.
- Makes immediate and follow-up actions for at risk clients in need of protective services and/or placement.
- Initiates timely, face-to-face responses to screened-in reports of alleged child maltreatment and conducts assessments that identify and address safety concerns.
- Addresses identified safety concerns by immediately developing and implementing safety plans.
- Conducts diligent search efforts to locate the child/family when unable to make contact.
- Implements Solution Based Casework (SBC).
- Partners with child(ren) and parents in the development and utilization of the Family Functioning Agreement, Action Plan, and Family Plan to achieve desired individual and family-level outcomes.
- Completes genograms to identify available family support network.
- Collaborates with community partners to create systems of support for children and families.
- Ensures that frequency and quality of visits with children and families are adequate to ensure safety, permanency, and well-being.
- Identifies the physical, educational, and mental/behavioral health needs of children, parents, and foster parents and ensures identified needs were effectively addressed.
- Establishes permanency goals for the child(ren).
- Ensures foster care placements and/or living situations are stable and in the best interests of the child(ren) and are consistent with achieving established permanency goal(s).
- Makes concerted efforts to achieve permanency for children in a timely manner and consistent with regulations contained in the Adoptions and Safe Families Act.
- Maintains child's connections to his or her neighborhood, community, faith, extended family, tribe, school, and friends.
- Documents case management activities within time frames established by policy.
- Routinely serves on after-hours on-call duty.
Customer Service Representative
Hancock and Whitney Bank
07.2015 - 03.2017
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Corrections Officer
Montgomery County Sheriff's Office
07.2008 - 06.2015
- Protect and administer the safety of the staff, civilians, and inmates
- Assist the public with any information that is needed involving current inmates
- Print, photograph, and process incoming inmates
- Transport, and monitor the movement of inmates
- Administer canteen, laundry, and medical to all inmates
- Train in defensive tactics
- Conduct random cell searches and cell inspections of the jail
- Conduct visitation for inmates
- Assist isolation units and the infirmary unit when needed
Education
Bachelors of Science - Psychology
Troy State University
Montgomery, AL12.2016
Skills
- Office coordination
- Scheduling appointments
- File maintenance
- Document control
- Staff hiring
- Safety monitoring
- Training coordination
- Office administration
- Recruitment assistance
- Employee onboarding
- Document management
- Policy implementation
- Records management
- Calendar management
- Database management
- Marketing assistance
- Administrative support
- New hire onboarding
- Recordkeeping and file management
- Customer service
- Decision-making
- Network administration
- Time management
- Attention to detail
- Team collaboration
- Verbal and written communication
- Client communication
- Flexible schedule
- Employee supervision
- Data entry
- Work Planning and Prioritization
Accomplishments
- Supervised team of 200staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved facility goals by completing assigned task with accuracy and efficiency.
Languages
English
Full Professional
Timeline
Assistant Administrator
Glenwood Health by Harborview
08.2023 - Current
Director of Social Services
Warm Springs Medical Center
10.2022 - 08.2023
Director of Social Services
Signature HealthCARE LLC
11.2021 - 10.2022
Social Services Director
Cypress-Haralson County
04.2021 - 11.2021
Social Services Director and Social Service Activities Director
Rockmart Health
11.2019 - 04.2021
Assistant & Case Manager
Riveredge Behavior Health
03.2019 - 11.2019
Social Service Specialist
The Department of Family and Children's Services
04.2017 - 03.2019
Customer Service Representative
Hancock and Whitney Bank
07.2015 - 03.2017
Corrections Officer
Montgomery County Sheriff's Office
07.2008 - 06.2015
Bachelors of Science - Psychology
Troy State University
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