JASMINE SCOTT
Jacksonville,Texas
Summary
Dedicated and focused beautician who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Successfully manages multiple data entry projects at once. Transcription expert focused on delivering high quality results in a timely manner while maintaining a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Results-driven owner with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Salon Stylist
Supercuts
04.2016 - 12.2016
- Delivered exceptional customer service, resulting in increased repeat clientele and positive salon reviews.
- Successfully resolved any client concerns or complaints by addressing their needs in a timely manner and providing appropriate solutions.
- Collaborated with team members to promote a supportive and efficient work environment, leading to improved salon performance.
- Efficiently managed inventory levels of professional styling products required for daily operations while minimizing waste.
Hairstylist
Self-employeed
01.2017 - 04.2021
- Built loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Salon Owner/Operator
Diamond N the Rough Salon
04.2021 - 02.2024
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
Education
Cosmetology - Cosmetology
Franklin Institute
Houston, TX09.2015
Skills
- Upselling Services
- Employee Training
- Salon Marketing
- Hair styling techniques
- Appointment Scheduling
- Customer Service
- Decision-Making
- Hiring and Onboarding
- Goal Setting
- Financial Management
- Supplier Monitoring
Certification
Body Sculpting Certificate
EyeBrow Tint Certificate
GoodBiz Program Certificate
Cosmetology License
Timeline
Salon Owner/Operator
Diamond N the Rough Salon
04.2021 - 02.2024
Hairstylist
Self-employeed
01.2017 - 04.2021
Salon Stylist
Supercuts
04.2016 - 12.2016
Cosmetology - Cosmetology
Franklin Institute