Mariah White
Spring,TX
Summary
Efficient Authorization Specialist known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in medical coding, insurance verification, and regulatory compliance that ensure smooth authorization processes. Excel in communication, problem-solving, and time management which facilitate effective collaboration with healthcare providers and insurance companies.
Overview
11
11
years of professional experience
Work History
Authorization Specialist
City Ambulance Service
Spring , TX
01.2025 - Current
- Coordinated communication between providers, patients, payers, and other departments as needed.
- Provided customer service to internal and external customers related to authorization requests.
- Ensured timely submission of accurate documentation to support payment of services rendered by providers.
- Investigated discrepancies identified during audits of claims submitted for reimbursement by providers.
- Performed data entry into various computer systems including but not limited to EMRs and CRMs.
- Monitored daily workflow queues within the department ensuring all tasks are completed accurately and timely.
- Participated in meetings with staff members from other departments such as billing and coding teams to provide clarification on policies related to authorizations.
- Researched patient eligibility, coverage information, and benefit levels.
- Verified insurance authorizations with payers via telephone or web-based systems.
- Explained eligibility details and affordability options to patients with kindness and respect.
Workroom Manager
Spring ISD
Spring , TX
03.2023 - 03.2024
- Ensured that all orders were filled accurately according to customer specifications.
- Conducted regular inspections of the workroom to ensure safety and compliance regulations were met.
- Performed troubleshooting on machines to identify mechanical issues.
- Managed inventory levels of supplies, materials and equipment used in the workroom.
- Coordinated with vendors regarding ordering process, pricing and delivery dates.
- Identified opportunities for cost savings through improved processes or equipment upgrades.
- Provided technical assistance to employees when operating machinery or completing tasks.
- Organized storage areas to maximize efficiency and minimize clutter.
- Analyzed production costs against budgeted amounts on a monthly basis.
- Developed workroom policies and procedures in accordance with company standards.
Teacher's Assistant
Aldine School District
Houston, TX
10.2018 - 08.2021
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
- Provided one-on-one support to students requiring additional assistance.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
- Graded assignments and tests and documented results into filing systems.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Coordinated with teachers to identify and support students with special needs.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Pharmacy Technician
CVS Pharmacy
Spring , TX
10.2014 - 03.2017
- Verified accuracy of medication labels before they were dispensed to customers.
- Restocked shelves with new supplies of medications as needed.
- Received payment from customers and processed credit card transactions when necessary.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Managed filing of prescriptions, both electronically and manually.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Education
High School Diploma -
Spring High School
Spring, TX05-2014
Skills
- Authorization management
- Insurance verification
- Claim processing
- Patient eligibility
- Data entry
- Policy compliance
- Customer service
- Medical terminology expertise
- Communication skills
- Time management
Timeline
Authorization Specialist
City Ambulance Service
01.2025 - Current
Workroom Manager
Spring ISD
03.2023 - 03.2024
Teacher's Assistant
Aldine School District
10.2018 - 08.2021
Pharmacy Technician
CVS Pharmacy
10.2014 - 03.2017
High School Diploma -
Spring High School
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