Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Seas

Dublin,PA

Summary

. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated product expertise, including competitive offerings, pricing and market positioning. Tech-savvy Lead Assistant with experience in supporting special initiatives involving B2B technology enhancement, development of bids and proposals and project coordination. Strong written and verbal communication and interpersonal skills. Easily adapt to changing priorities with focus and diligence. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Fuel Lead /assistant Manager

Murphy's USA
08.2022 - 01.2023
  • Coordinated weekly meetings for internal and external groups.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Provided administrative support to principal in areas of calendar management, domestic and international travel arrangements and reconciliation of personal bank accounts.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
  • Confirmed confidential budget reports remained up-to-date for manager.
  • Established as reliable resource for staff members troubleshooting complex administrative and training issues promptly.
  • Assisted with new hire processing and existing training programs.
  • Maintained team flexibility and embraced change to adapt within dynamic markets.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Direct Sales Representative

Spectrum
03.2022 - 06.2022
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Met existing customers to review current services and expand sales opportunities.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Negotiated prices, terms of sales and service agreements.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Contributed to event marketing, sales and brand promotion.
  • Maintained current knowledge of evolving changes in marketplace.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Wrote reports outlining activities and sales.
  • Stayed current on company offerings and industry trends.
  • Set and achieved company defined sales goals.

Teacher

Little Footprints Learning Center
08.2021 - 01.2022
  • Created and developed lesson plans to meet students' academic needs.
  • Supported student physical, mental, and social development using classroom games and activities.

Ecommerce Shopper

Walmart
03.2020 - 06.2021
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Scanned each item's barcode before item's removal from shelf.
  • Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
  • Demonstrated speed and accuracy in order item selection.
  • Noted customer special requests, preferences, and favorite products in CRM to enhance service and build brand loyalty.
  • Verified each item matched order sheet's description.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Placed each selected item in appropriate bin prior to order completion.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Worked productively with customers to meet order requirements and service expectations.

Teacher

Intelli Kids
11.2019 - 02.2020
  • Participated in parent teacher conference to discuss developments of students and increase support.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Created and developed lesson plans to meet students' academic needs.
  • Planned and implemented integrated lessons to meet national standards.

Lead Fuel Clerk/Manager

Kroger, Fuel Center
09.2016 - 11.2019
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Facilitated sales of services and goods.
  • Operated cash register to record transactions accurately and efficiently.
  • Pumped gas for guests and took payments.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained inventory of all saleable items.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Promoted special offers and discounts to customers to maximize sales.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Maintained clean and orderly work station.
  • Performed cash, card and check transactions to complete customer purchases.
  • Built trustful relationships with customers to encourage return visits.
  • Monitored fuel levels in tanks, taking note of tanks due for refills.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Used POS system to enter orders, process payments and issue receipts.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.

Cashier

Kroger,
05.2016 - 09.2016
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Upsold additional products and services to customers, increasing revenue.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Lifted up to 30 pounds at once and used forklift to move heavier loads.

Education

No Degree - Early Childhood Education

Oconee Fall Line Technical College
Sandersville, GA

No Degree - Radiology

Oconee Fall Line Technical College
Sandersville, GA

High School Diploma -

Dublin High School
Dublin, GA
05.2016

Skills

  • Financial Management
  • Cost Control
  • Google Drive
  • Employee Retention
  • Inventory Accuracy
  • Customer Relations
  • Maintaining Clean Work Areas
  • Customer Relationship Management
  • Shift Coverage
  • Time Management
  • Inventory Audits
  • Directing Team Members
  • Product Branding
  • Customer Service and Satisfaction
  • Bank Deposits
  • Strategic Planning
  • POS Inventory System Operation
  • Money Handling
  • Team Motivation
  • Health and Safety Compliance
  • Merchandising
  • Training
  • Negotiation
  • Product and Service Knowledge
  • Special Assignments
  • Team Goals

Timeline

Fuel Lead /assistant Manager

Murphy's USA
08.2022 - 01.2023

Direct Sales Representative

Spectrum
03.2022 - 06.2022

Teacher

Little Footprints Learning Center
08.2021 - 01.2022

Ecommerce Shopper

Walmart
03.2020 - 06.2021

Teacher

Intelli Kids
11.2019 - 02.2020

Lead Fuel Clerk/Manager

Kroger, Fuel Center
09.2016 - 11.2019

Cashier

Kroger,
05.2016 - 09.2016

No Degree - Early Childhood Education

Oconee Fall Line Technical College

No Degree - Radiology

Oconee Fall Line Technical College

High School Diploma -

Dublin High School
Jasmine Seas