Anurag Joshi
Rids Brother INC
El Sobrante,CA
4
Languages
1
Certification
13
years of professional experience
Professional in operations management with proven track record of driving efficiency and productivity. Known for fostering team collaboration and adapting to evolving business needs. Skilled in strategic planning, process optimization, and resource management to deliver impactful results. Respected for reliability and results-focused approach.
Work History
AP Engineer
6 Months- Facilitated seamless transition from operator role to temporary data labeling responsibilities.
- Demonstrated ability to thrive under pressure in dynamic environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Embraced and mastered new technologies with agility and efficiency.
General Manager of Operations
1 Year 9 Months- Developed training programs for new staff, enhancing service quality and team performance.
- Coordinated weekly staff schedules to align with peak service demands and operational needs.
- Monitored compliance with health and safety regulations across all kitchen operations.
- Enhanced customer satisfaction through consistent feedback collection and service adjustments.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
Care Driver
3 Years 7 Months- Navigated diverse routes efficiently, ensuring timely pickups and dropoffs and high customer satisfaction.
- Conducted routine vehicle inspections, maintaining safety standards and operational readiness.
- Collaborated with dispatch team to optimize pick up and drop off of children schedules and reduce wait times.
- Adhered to traffic regulations and company policies, promoting safe driving practices.
- Assisted in training new drivers on operational procedures and safety protocols.
- Resolved customer inquiries promptly, enhancing service quality and client relationships.
- Monitored fuel consumption patterns, contributing to cost-saving initiatives within the fleet operations.
- Maintained accurate records of trips, mileage, and expenses for accurate billing and reporting purposes.
- Navigated challenging weather conditions safely while maintaining client comfort throughout the journey.
- Upheld strict confidentiality regarding client information or conversations that occurred during transportation services.
- Maintained accurate logs of trips to relay accurate information
- Maintained calm under pressure during high-traffic situations or unexpected occurrences while transporting clients safely to their destinations.
- Adapted quickly to new technologies such as GPS systems or ride-hailing apps for seamless integration into daily duties.
Junior DevOps Engineer
1 Year 1 Month- Implemented CI/CD pipelines using ADO to streamline application deployment processes.
- Collaborated with development teams to optimize infrastructure and improve system performance.
- Automated configuration management tasks using Ansible, enhancing deployment efficiency and consistency.
- Monitored system health and performance metrics, identifying areas for improvement and proactive issue resolution.
- Participated in incident response efforts, troubleshooting issues to minimize downtime and maintain service reliability.
- Maintained up-to-date documentation on system configurations, processes, policies, and procedures to ensure knowledge transfer within the team.
- Provided timely responses to support tickets from end-users experiencing technical issues, ensuring prompt resolution of problems they encountered while using the applications under my purview as a Junior DevOps Engineer.
- Improved system stability by implementing automated monitoring and alerting tools.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Shift Manager
3 Years 2 Months- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance performance and productivity.
- Implemented process improvements, resulting in increased operational efficiency.
- Coordinated staff schedules to optimize coverage during peak hours.
- Monitored inventory levels, placing orders to maintain stock availability.
- Conducted performance evaluations, providing actionable feedback for team development.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
Amazon Flex Driver
11 Months- Operated delivery vehicle efficiently to ensure timely package distribution.
- Navigated routes effectively using GPS technology to optimize delivery schedules.
- Maintained vehicle cleanliness and functionality through routine inspections and maintenance checks.
- Collaborated with warehouse teams to streamline package loading processes, enhancing operational efficiency.
- Adhered strictly to safety protocols and traffic regulations during deliveries, ensuring compliance and safety standards.
- Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
- Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
- Resolved delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
- Monitored inventory levels on the vehicle, ensuring adequate supplies were available for successful deliveries throughout each shift.
Manager
2 Years 11 Months- Oversaw budgeting and resource allocation, ensuring alignment with organizational goals.
- Mentored junior managers, fostering professional development and knowledge sharing.
- Developed and implemented strategic initiatives to improve customer satisfaction and retention.
- Analyzed performance metrics to identify areas for improvement and drive results.
- Established key performance indicators to monitor progress and inform decision-making.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
Education
Associate of Science
Skills
Inventory management
Operations management
Business analysis
Logistics management
Decision-making
Schedule management
Data analysis
Recordkeeping and documentation
Skilled in using Excel
Word
and PowerPoint for professional tasks
Experience with Adobe applications
Azure DevOps
Jenkins
Certification
- DevOps , Zorba SoftED - 08/2020-05/2021
Languages
Hindi
Professional Working
Nepali
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
AP Engineer
Tesla
02.2026 - CurrentRead More
General Manager of Operations
Newari Kitchen
11.2024 - CurrentRead More
Care Driver
Rids Brother INC
01.2023 - CurrentRead More
Junior DevOps Engineer
Tata Consultancy Services
10.2021 - 11.2022Read More
Shift Manager
Super8 Berkeley
01.2017 - 03.2020Read More
Amazon Flex Driver
Amazon
01.2016 - 12.2016Read More
Manager
Travelodge by Fishermans Wharf
01.2014 - 12.2016Read More
Berkeley City College
Associate of Science
Read More