Jasmine Sierra
Corpus Christi,TX
Summary
Studying for my working degree in psychology has provided clarifications regarding all departments in this broad field, making it cohesive to accomplish success. Being given the many opportunities to be trained in positions showcases my versatility and self-motivation, encouraged by both myself and my employers, to expand my knowledge in such important roles. The resilience and problem-solving skills that have increased over time in each job I have performed help tremendously in customer collaboration, which I strive for.
Overview
4
4
years of professional experience
Work History
Medical Records Clerk
Orthopaedic Center of Corpus Christi
Corpus Christi, Texas
07.2024 - 07.2025
- Organized patient records for easy access and efficient retrieval.
- Maintained confidentiality of medical information according to legal regulations.
- Processed incoming records and updated electronic health systems accurately.
- Assisted healthcare staff with record requests and information inquiries.
- Processed incoming medical records requests.
- Scanned incoming documentation.
- Collaborated with team members to ensure timely completion of audit tasks.
- Prepared work papers documenting all research performed during the course of the audit process.
- Retrieved patient medical records in response to requests from authorized personnel.
Insurance Assistant
South Texas Mental Health Associates
Corpus Christi, Texas
10.2022 - 07.2024
- Maintained accurate client records in electronic health systems.
- Reviewed insurance documents for accuracy and completeness.
- Handled confidential client information in compliance with regulations.
- Transitioned to receptionist position after gaining knowledge of company
- Greeted visitors and directed them to appropriate personnel in a welcoming manner.
- Maintained appointment schedules and coordinated meetings for staff members.
- Created and updated digital files, ensuring accurate record-keeping practices.
- Implemented front desk procedures to improve visitor experience and service quality.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Transitioned to scheduling, insurance verification and intake forms
- Coordinated scheduling for multiple departments ensuring efficient resource allocation.
- Conducted insurance verification for patient eligibility and benefits.
- Conducted initial assessments to gather client information and determine service needs.
- Collaborated with healthcare providers to ensure accurate information exchange.
- Transitioned to Billing assistant and train for previous job of Insurance verification
- Collaborated with other departments to resolve any discrepancies in billing data or documentation.
- Processed customer invoices accurately and efficiently using billing software.
- Coordinated with the accounting team to resolve billing discrepancies promptly.
Resident Assistant
Élan Corpus Christi
Corpus Christi, Texas
10.2021 - 08.2022
- Assisted residents with daily living tasks and addressed individual needs.
- Communicated regularly with residents to ensure their comfort and well-being.
- Maintained common areas to promote a clean and welcoming environment.
- Monitored safety protocols and responded to emergencies as needed.
- Documented resident concerns and reported issues to management promptly.
- Completed routine rounds, checking with residents to meet care needs.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Monitored assigned areas for cleanliness and security purposes.
- Administered medications to residents following prescribed schedules.
- Maintained accurate medication records and documentation for compliance.
- Ensured cleanliness and organization of medication storage areas.
Education
High School Diploma -
Veterans Memorial High School
3750 Cimarron Blvd06-2019
Some College (No Degree) - Psychology
Del Mar College
Corpus Christi, TXSkills
- Relationship building
- Effective communication
- Team collaboration
- Client support
- Boundary setting
- Progress monitoring
References
References available upon request.
Timeline
Medical Records Clerk
Orthopaedic Center of Corpus Christi
07.2024 - 07.2025
Insurance Assistant
South Texas Mental Health Associates
10.2022 - 07.2024
Resident Assistant
Élan Corpus Christi
10.2021 - 08.2022
High School Diploma -
Veterans Memorial High School
Some College (No Degree) - Psychology
Del Mar College
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