Jasmine Sims
San Leandro,CA
Summary
Client-focused professional with training and expertise to help individuals with mental, emotional and substance abuse problems. Excels in counseling, personalized support and crisis intervention. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Mental Health Support Worker
National Phoenix
San Leandro
04.2024 - Current
- Participated in case conferences to discuss client progress and formulate new treatment strategies.
- Educated clients about mental health issues and available community resources.
- Conducted assessments of client needs, strengths and resources.
- Provided transportation assistance for clients who needed help getting to appointments or other necessary locations.
- Adhered to ethical standards set forth by professional organizations such as The American Psychological Association.
- Encouraged positive behaviors through rewards systems or incentives programs.
- Responded promptly to crisis calls from clients or family members.
- Assisted clients with daily living activities such as meal planning, medication management, budgeting.
- Assisted clients in developing individualized treatment plans and goals.
- Maintained accurate records of client interactions using an electronic health record system.
- Facilitated group therapy sessions on topics such as anger management, coping skills, self-esteem.
Mental Health Support Worker
Registry Network
San Francisco
02.2023 - 02.2024
- Conducted assessments of client needs, strengths and resources.
- Managed household errands and other essential duties.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Mental Health Aide
Sutter Health
Berkeley, CA
02.2021 - 01.2023
- Organized recreational activities for groups of mentally ill patients.
- Monitored client's physical condition and medication side effects.
- Encouraged positive behavior change through modeling appropriate behaviors.
- Developed strategies to help clients manage their symptoms successfully.
- Conducted individual and group therapy sessions for clients.
- Provided crisis intervention services during times of distress or emergency situations.
- Assessed client's mental health status, strengths and needs.
- Documented patient interactions in compliance with HIPAA requirements.
Aircraft Cabin Cleaner
McGee Air Services
SFO, CA
01.2019 - 01.2020
- Cleaned lavatory areas, replenished supplies, and restocked items such as paper towels and toilet tissue.
- Disinfected galleys between flights according to established policies.
- Inspected aircraft cabins for any damage or missing items requiring repair or replacement.
- Attended regular meetings regarding safety procedures and updates.
- Responded promptly to any reported issues from crew members while on duty.
- Maintained records of service performed in order to track maintenance needs.
- Sanitized all high-touch surfaces in accordance with safety protocols.
- Conducted post-flight inspections of cabin area after disembarkation of passengers.
- Replenished amenities such as blankets, pillows, headphones, as needed.
Education
High School Diploma -
Samuel Gompers
Richmond, CA06-2004
Skills
- Suicide Prevention
- Discharge Planning
- De-Escalation Techniques
- Substance Abuse Counseling
- Family Support
- Client Engagement
- Boundary Setting
- Confidentiality
- Intake Assessment
- Care Delivery
- Client Support
- Conflict de-escalation
- Crisis Intervention
- Patient support
- Behavioral Management
- Medication Administration
- ADL Assistance
References
References available upon request.
Timeline
Mental Health Support Worker
National Phoenix
04.2024 - Current
Mental Health Support Worker
Registry Network
02.2023 - 02.2024
Mental Health Aide
Sutter Health
02.2021 - 01.2023
Aircraft Cabin Cleaner
McGee Air Services
01.2019 - 01.2020
High School Diploma -
Samuel Gompers
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