JASMINE SINGH
Denver,CO
Summary
Experienced with healthcare operations, ensuring smooth and efficient practice management. Utilizes strategic planning and process optimization to enhance clinic operations. Knowledge of regulatory compliance and quality assurance to maintain high standards in patient care and staff performance.
Professional with strong background in healthcare management, adept at optimizing practice operations and improving patient care. Demonstrates keen focus on team collaboration and achieving measurable results, showing adaptability to changing needs. Skilled in strategic planning, staff development, and process improvement, with reliable and results-driven approach. Recognized for effective communication, leadership, and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Practice Manager
Colorado Mental Health Network
10.2023 - Current
- Streamlined clinic operations to enhance patient flow and reduce wait times.
- Developed and implemented staff training programs to improve service delivery and compliance.
- Oversaw budgeting and financial management to ensure operational efficiency and cost-effectiveness.
- Coordinated scheduling of medical staff to optimize resource allocation and maximize productivity.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Led quality assurance initiatives to uphold standards of care and regulatory compliance across practices.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Oversaw accounting, budgeting, and financial reporting.
- Supervised team of 7 office personnel on behalf of various city contracts
Senior Academic Professional
University Of Colorado Anschutz Medical Campus
02.2022 - 09.2022
- Developed and implemented personalized academic plans for diverse student populations, worked on an implementation process of the new LIC curriculum.
- Advised students on course selection, degree requirements, and career goals to enhance academic success.
- Conducted workshops on study skills and time management, improving student engagement and retention rates, assisted and planned didactics.
- Led strategic initiatives to enhance academic advising services based on best practices and institutional goals.
- Collaborated with faculty to address academic concerns and support student progress effectively.
- Streamlined advising processes through the integration of technology, improving efficiency in service delivery.
Professional Research Assistant, Thoracic Oncology Study Team
University of Colorado, School of Medicine
02.2021 - 02.2022
- Performed ECG’s, prepping/handling and shipping of patient tissue
- Preparing bio-marker lab kits for sponsors including but not limited to UCSF, Pfizer, and Bio-Atlo, and PPD.
- Scheduling and ordering experience, such as ordering specific lab tests and scans for various patients per study protocol.
- Coordinating, hosting, and conducting SIV’s for thoracic specific studies on behalf of the University of Colorado Cancer Center.
- Strong documentation skill set, such as experience in documentation of protocol deviations and completion of “note to file.”
- Worked with a variety of CRA’s for audits regarding data locks, remote auditing experience as well as onsite auditing/monitoring experience.
- Coverage experience for thoracic tumor board and TMDC for our PI’s and treating MD’s on behalf of the University of Colorado.
- Experience in a variety of EDC platforms and RTS: Experience with Red-Cap, Medidata Rave, Clintrac, Suvoda, Bio-Clinica, Open-Clinica, Salesforce, Veeva Site Vault, and more.
- Conducted literature reviews to support research initiatives and inform project direction.
- Developed and maintained databases for tracking research progress and data management.
- Assisted in preparing research proposals and grant applications for funding opportunities.
Research Data Manager III, Breast Oncology Study Team
University of Colorado, School of Medicine
12.2019 - 02.2021
- Developed data review and time management skills, learned data entry and query functioning in EDC systems such as Salesforce, Red-Cap, Bio-Clinicas, Medidata-Rave, Open-Clinica, and Veeva Site Vault (for imaging), as well as additional platforms.
- Ensure the team meets deadlines for data cuts and data locks.
- Benefited from several SIV’s, learned clinical oncology research terms, and reviewed various study protocols to ensure data completeness in its best form.
- Acquired additional skillset certs without managerial guidance, such as the lesions and measurement criteria for resist management.
- Adequately performed Adverse Event Monitoring, reviewed various clinic notes from multiple doctors, reviewed lab notes for range values as well.
- Confident in Breast Clinical Trial Facilitation
- Proficient in Remote Monitoring skills with sponsors to alleviate query resolution
Family Supervisor, and Intake Coordinator
Colorado Assessment & Treatment Center
03.2018 - 12.2019
- Conversing with mental health/substance abuse patients
- Created treatment plans and logs for goal setting
- Collected specimen samples labeled them and packaged them to be sent out to lab, urine samples only
- Administered breathalyzers
- Data entry as well as complete full reports in charts to pass on to probation officers
- Proficiency in excel, outlook, and word, as well as scheduling for outpatient clients, psychiatry clients and substance abuse
- Internal Auditing substance abuse charts and treatment plans, as well as monthly service plans review
- Revalidating and credentialing the Substance Abuse program for the Office of Behavioral Health for the State of Colorado
- Parenting and skills life coaching
- Progress reports and monthly summaries for client goals
- Working as part of the treatment and care team with probation or Department of Human services
- Providing minimal therapeutic intervention for families to reach goals within the boundaries of healthy parenting for their kids
- Pre-Trial services consultation
- Providing family courts with supervised visitation assessment tool packet on families and their progress with their visitation
Education
Some College - Biology & Minor in Chemistry
University of Colorado, Denver & Anschutz Medical Campus
Denver, ColoradoAssociates - General Education Studies
Metropolitan State University of Denver
Denver, Colorado05.2013
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Mountain Vista High School
Highlands Ranch, Colorado05.2010
Skills
- Audit Preparation Experience
- Exposure with various EDC systems
- Proficient in research source verification, as well as breast oncology terminology and thoracic terminology
- Proficient with ICH GCP Guidelines
- Attention to detail, with strong organization skills and confidence in paper source verification and filing
- Policy implementation
- Records management
- Strategic planning
- Policy and procedure development
- Employee performance
- Staff development
Certification
Continuing education certs from University of Colorado School of Medicine, Transcripts Available upon Request
Timeline
Practice Manager
Colorado Mental Health Network
10.2023 - Current
Senior Academic Professional
University Of Colorado Anschutz Medical Campus
02.2022 - 09.2022
Professional Research Assistant, Thoracic Oncology Study Team
University of Colorado, School of Medicine
02.2021 - 02.2022
Research Data Manager III, Breast Oncology Study Team
University of Colorado, School of Medicine
12.2019 - 02.2021
Family Supervisor, and Intake Coordinator
Colorado Assessment & Treatment Center
03.2018 - 12.2019
Associates - General Education Studies
Metropolitan State University of Denver
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Mountain Vista High School
Some College - Biology & Minor in Chemistry
University of Colorado, Denver & Anschutz Medical Campus