Jasmine Smith
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent an problem-solving skills.
Overview
7
7
years of professional experience
Work History
Package Handler
FedEx
Jacksonville, FL
07.2023 - Current
- Unloading trucks
- Assisted in loading delivery trucks with prepared packages
- Report any damages items to supervisors immediately upon discovery
- Sort packages to appropriate slide, line or belt for final distribution
- Stacked boxes onto pallets in an efficient manner
Warehouse Associate
Fanatics
Jacksonville, FL
11.2022 - 06.2023
- Worked safely around moving machinery
- Performed inventory control, such as counting and stacking merchandise
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Use hand held devices and computers to record and monitor inventory levels and completed audits to uncover address inaccuracies
Customer Service Representative
Concentrix
Jacksonville, FL
02.2019 - 10.2022
- Helped large volume of customers every day with positive attitude and focus and focus on customer satisfaction
- Updated account information to maintain customer records
- Handled billing and payment issues following guidelines and resolving disputes properly
- Responded to customer calls and emails to answer question about products and emails
- De-escalated problematic customers concerns, maintaining calm, friendly demeanor
Package Handler
UPS
Jacksonville, FL
06.2017 - 02.2019
- Consistently lifting packages weighing as much as 65lbs without assistance
- Loaded and unloaded semi trucks
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries
- Stacked packages onto pallets in an efficient manner
Education
High School Diploma -
Frank H. Peterson Academies
Jacksonville, FL05-2007
Skills
- Heavy Lifting
- Pallet Jack Operations
- Loading and Unloading
- Data Collection
- Appointment Scheduling
- Inbound and Outbound Calling
Timeline
Package Handler
FedEx
07.2023 - Current
Warehouse Associate
Fanatics
11.2022 - 06.2023
Customer Service Representative
Concentrix
02.2019 - 10.2022
Package Handler
UPS
06.2017 - 02.2019
High School Diploma -
Frank H. Peterson Academies