Jasmine Smith
Phoenix,AZ
Summary
Enthusiastic Cafe Worker delivers consistent service excellence by anticipating and responding to customer needs. Versatile and flexible team player performs variety of tasks, including serving, cash register operation and hostess duties. Committed to promoting customer satisfaction by accurately completing daily work. Experienced in managing inventory, sales planning and reporting. Detail-oriented and proactive food service leader with an adaptable approach to team and operations management. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
2
2
years of professional experience
Work History
Cafe Worker
Tropical Smoothie
Phoenix, AZ
01.2024 - Current
- Prepared food orders, such as sandwiches, salads, and beverages.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Greeted customers upon arrival and provided assistance with menu selections.
- Cleaned tables in the dining area before and after customer seating.
- Managed cash register operations efficiently and accurately.
- Communicated effectively with kitchen staff regarding order accuracy and delivery times.
- Monitored inventory levels of essential items such as coffee beans, milk containers, ensuring adequate supply at all times.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Event Hostess
IPS Strategic Capital
Lakewood, CO
09.2023 - 12.2023
- Managed food services at events including setup, replenishment and tear down of buffet lines.
- Assisted in managing registration tables and distributed name tags as needed.
- Performed other duties assigned by management related to hosting events successfully.
- Answered questions from attendees regarding event details, schedules and locations.
- Ensured that all audio-visual equipment was functioning properly and troubleshot technical issues as needed.
- Maintained a professional demeanor throughout the duration of the event and responded promptly to any guest inquiries or requests.
- Distributed promotional material such as brochures or flyers throughout the venue.
- Provided directions to restrooms, exits or other areas of interest within the venue.
- Collected feedback forms from attendees after completion of each session.
- Recorded attendance numbers for each session using designated tracking systems.
- Checked tickets at entry points to verify authenticity before allowing admission.
- Assisted in setting up the event space prior to start time and ensured it was properly cleaned up afterwards.
- Greeted guests upon arrival, provided them with information about the event and directed them to their seats.
- Responded quickly to customer complaints or concerns in a polite and professional manner.
- Monitored crowd flow throughout the venue, identified potential risks or safety hazards and addressed them accordingly.
- Collaborated with catering staff to ensure adequate supplies were on hand throughout the event.
- Selected décor and event materials fitting clients' requests and vision.
- Set up and packed up event equipment, leaving area clean and tidy.
- Greeted or assisted patrons entering or exiting facility.
- Sold and served refreshments to customers.
- Searched for lost articles or for parents of lost children.
Childcare Provider
Self-employed
Galveston, TX
04.2022 - 11.2023
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Encouraged positive interactions between children by providing supervision at all times.
- Sanitized toys and tables to maintain clean, safe environment.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Assisted with feeding infants and toddlers during meal times.
- Assisted children in development of social, communication and problem-solving skills.
- Communicated with parents about daily activities and any concerning behaviors.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Developed positive relationships with families by communicating regularly about their child's development.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Helped develop motor skills through active playtime activities like running, jumping.
- Observed children's behavior and development, communicate information with parents.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Recorded child behavior, food, and medication information for supervisors.
- Dressed children and changed diapers.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Provided nurturing and appropriate environment for children ranging in age from 6months to 12 yrs old.
- Monitored children's progress through ongoing assessments of their abilities and interests.
Education
GED -
Clear Falls High School
League City, TX12-2023
Skills
- Issue Resolution
- Food Service Standards
- Kitchen Support
- Menu Memorization
- Teamwork and Collaboration
- Quality Assurance
- Attention to Detail
- Safe Food Handling
- Order Management
- Surface Cleaning
- Workplace Safety
- Safety Monitoring
- Inventory Oversight
- Customer Service
- Order Processing
- Flexible Schedule
- Punctual and Reliable
- Incident Reporting
Timeline
Cafe Worker
Tropical Smoothie
01.2024 - Current
Event Hostess
IPS Strategic Capital
09.2023 - 12.2023
Childcare Provider
Self-employed
04.2022 - 11.2023
GED -
Clear Falls High School