Jasmine Smith
Petersburg,MI
Summary
Proven track record in enhancing client satisfaction and sales revenue at Enterprise Car Rental, leveraging skills in client service and social media marketing. Expert in driving results through exceptional service and strategic upselling, with a keen focus on professionalism and written communication. Achieved significant improvements in operational efficiency and customer base expansion.
Overview
4
4
years of professional experience
Work History
Sales Representative
Enterprise Car Rental
04.2017 - 07.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Mail Handler Assistant
United States Postal Service
05.2015 - 10.2017
- Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
- Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
- Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
- Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
Operator Specialist
Priority Toyota
08.2014 - 04.2015
- Reduced machine downtime by conducting regular maintenance checks and addressing issues promptly.
- Adapted quickly to changing production needs, adjusting tasks as required to meet deadlines without sacrificing quality.
- Provided exemplary customer service when interacting with clients or vendors, ensuring their needs were met in a timely manner while upholding the company''s reputation for professionalism.
- Contributed to cost savings by identifying opportunities for reducing material waste and improving resource utilization.
Education
GED -
Old Dominion University
Norfolk, VASkills
- Client Service
- Social Media Marketing
- Written Communication
- Professionalism
Timeline
Sales Representative
Enterprise Car Rental
04.2017 - 07.2018
Mail Handler Assistant
United States Postal Service
05.2015 - 10.2017
Operator Specialist
Priority Toyota
08.2014 - 04.2015
GED -
Old Dominion University