JASMINE SMITH
YORK,PA
Summary
Administrative Assistant with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
York County Government
05.2021 - Current
- Examined legal documents, ensuring accuracy and timely delivery for family court cases
- Assist self-represented parties with court processes, forms, and legal referrals, enhancing access to justice
- Support managers and supervisors, fostering a cohesive work environment
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management.
- Ability to juggle multiple competing tasks and demands
Youth Trainer/Manager
Urban Works Youth Training Program
06.2016 - 04.2021
- Coordinate with agencies to deliver essential services for behavioral youth, reducing relapse rates
- Develop action plans and supervise program graduates to minimize relapse risk
- Conduct and monitor behavior modification programs, ensuring adherence to performance policies
- Foster supportive relationships with youth, decreasing trauma and emotional distress
- Lead group and individual support sessions, promoting emotional well-being
- Devised and implemented post-graduation action plans, minimizing relapse risk for program graduates through targeted follow-up supervision
- Cultivated empowering relationships with at-risk youth, significantly reducing emotional distress and fostering resilience through tailored mentorship programs
- Increased youth participation with hands-on activities and group projects designed to foster teamwork and collaboration.
- Maintained accurate records of trainee attendance, performance metrics, and other essential documentation to ensure successful program administration.
- Enhanced youth engagement by incorporating interactive activities and relevant topics into training sessions.
- Mentored youth in the development of professional portfolios, including resumes and cover letters, increasing their success when applying for jobs or internships.
- Ensured compliance with all established policies and guidelines throughout the delivery of all training sessions while effectively managing any behavioral issues that arose among participants.
Education
CRIMINAL JUUSTICE -
CEDAR CREST COLLEGE
Reading, PA11.2024
Associate's Degree - CRIMINAL JUSTICE
Generations College
05.2023
DIPLOMA -
William Penn Senior High School
06.2006
Skills
- Problem-solving
- Teamwork
- Deadline-oriented
- Computer skills
- Time management
- Office administration
- Administrative support
- Microsoft Word
- Documentation and reporting
- Microsoft Office
- Data entry
- Customer service
Certification
- Ramp Certification, 09/01/23, 09/01/25
- Notary Public of Pennsylvania, 02/01/21, 02/01/25
References
- Lawrence Peck, Urban Works Youth Training Program, lawrencebrown5752@gmail.com, 717-288-1119
- Alex Capitello, County of York, alex.capitello@gmail.com, 717-542-1786
- Yoselin Bautista, County of York, yosin1871@gmail.com, 717-424-6808
Timeline
Administrative Assistant
York County Government
05.2021 - Current
Youth Trainer/Manager
Urban Works Youth Training Program
06.2016 - 04.2021
DIPLOMA -
William Penn Senior High School
CRIMINAL JUUSTICE -
CEDAR CREST COLLEGE
Associate's Degree - CRIMINAL JUSTICE
Generations College
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