Jasmine Solano
San Antonio,TX
Overview
3
3
years of professional experience
Work History
School Custodian
Harlandale Isd
03.2024 - Current
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
Assistant Manager
Bush's Chicken
10.2023 - 03.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Server
Bill Miller BBQ
10.2022 - 10.2023
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Server
Bush's Chicken
05.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Harlandale High School
San Antonio, TX05.2023
Skills
- Chemical Handling
- Cleaning and sanitizing
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Safe Food Handling
- Problem-Solving
- Customer experience
- Store Organization
Timeline
School Custodian
Harlandale Isd
03.2024 - Current
Assistant Manager
Bush's Chicken
10.2023 - 03.2024
Server
Bill Miller BBQ
10.2022 - 10.2023
Server
Bush's Chicken
05.2021 - 09.2022
High School Diploma -
Harlandale High School