Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jasmine Soto

Customer service, food industry
Kissimmee,FL

Summary

Dynamic culinary professional with experience at Mama Romano's, skilled in food rotation and ingredient inspection. Proven ability to enhance team performance through effective mentoring and conflict resolution. Recognized for maximizing productivity and maintaining high standards of food safety and sanitation in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Line Cook

Mama Romano's
02.2023 - 01.2024
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

Customer Service Representative

Family Dollar
08.2021 - 12.2023
  • Responded to customer requests for products, services, and company information.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Maintained up-to-date knowledge of product and service changes.
  • Created and maintained detailed database to develop promotional sales.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Manager

Home Sweet Home Cuisines
04.2018 - 07.2022
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Diploma -

Haines City High School
Haines City, FL
06.2022

Skills

  • Prep work
  • Food rotation
  • Ingredient inspection
  • Recipe preparation
  • Customer service
  • Food safety
  • Sales

Certification

CPR certification , food prep certification

Languages

English, Spanish ,sign language
Native or Bilingual

Timeline

Line Cook

Mama Romano's
02.2023 - 01.2024

Customer Service Representative

Family Dollar
08.2021 - 12.2023

Manager

Home Sweet Home Cuisines
04.2018 - 07.2022

Diploma -

Haines City High School

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Jasmine SotoCustomer service, food industry
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