Hardworking and detail-oriented QIDP/Case Manager with a passion for helping others. Experienced in working with diverse populations and providing excellent customer service. Looking to use my skills to make a positive impact in the lives of others.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Community Representative
Thornwell CDC
10.2024 - Current
Serving one evening per month for a full calendar year
Reviewing and discussing reports and documents, including fiscal reports, community assessments, personnel recommendations, and funding applications
Helping to shape the program's planning, operation, and direction
Bringing ideas about the program from the Parent Committees to its meetings
Reviewing, approving, and/or disapproving changes to the program planning process, strategic plan, recruitment and enrollment plans, funding applications, and annual self-assessment
Direct Support Manager QIDP
SCDDSN Whitten Center
04.2022 - Current
Serve as Qualified Intellectual Disability Professional (QIDP) of a DDSN regional residential area
Ensures service design and delivery providing each consumer with an appropriate active treatment program
QIDP is the leader of the interdisciplinary team, consisting of professional and paraprofessional staff responsible for developing individual program plans for individuals
Specific duties include: ensuring the completion of a current and accurate comprehensive functional assessment, chairing the ISP meeting, authoring the ISP, ensuring the plan remains updated and ensures coordination with professional staff so each consumer receives the professional services needed to implement the active treatment program
Observe consumers, review data and progress, and revise programs based on consumer needs and performance
Ensures consistency among external and internal programs and disciplines to include ensuring that any discrepancies or conflicts between programmatic, medical, dietary, and vocation aspects of consumer's assessment and program are resolved
Ensures effective communication with consumer families
Available when needed for situations requiring attention/input of QIDP unless other arrangements for covering caseload are made
Ensures follow-up recommendations for services, equipment or programs and ensures adequate environmental supports and assistive devices are present to promote independence
Supervise the direct support staff as needed and appropriate for the purpose of ensuring each consumer's active treatment program is developed, implemented and monitored, continuously and aggressively as required by regulation
Provide in-service training, observations, monitor ship and evaluation of employee performance as needed and appropriate to ensure direct support staff are able to do the following: 1) Perform duties effectively, efficiently, and competently
2) Demonstrate the skills and techniques necessary to administer interventions to manage the inappropriate behavior of consumers
Demonstrate the skills and techniques necessary to implement the individual program plans for each consumer for who they are responsible
Part Time Administrative Receptionist
Hospice of Laurens County
02.2015 - 02.2025
Answer the telephone and give information to callers or routes calls to appropriate staff
Greets visitors, ascertains nature of business, provide information or conducts visitors to the appropriate person
Assists human resources by giving application to job applicants and taking application
Inputs activity sheets for clinical staff and volunteers
Provide administrative assistance to other departments as time allows
Data entry
Retrial to new admission
Filling medical and death records
Transporting specimen to hospital labs
Policy Council Member Chairperson
SCCAP Early Head Start . (Thornwell)
09.2021 - 10.2024
Assisting in making important decisions regarding policies, hiring and termination of employees, curriculum, and budget decisions
Behavior Intervention Specialist
JusticeWorks YouthCare
08.2022 - 04.2023
Working closely with the individual and with other professionals, such as teachers, to assess the client's behaviors and create a specially designed plan
Implementing the plan
Providing ongoing assessments of progress
Creating general strategies for behavior assessment
Conflict resolution
Crisis intervention
Assisting other professionals who work with the client in their daily environment
Family Service Case Manager
Gleamns Human Resources
10.2018 - 04.2022
Manage a caseload that provides opportunities for eligible children and families who are in need to receive support services encompassing health and parenting skills within the objectives of the Head Start Program
Develop a coordinated family service plan, comprised of a need's assessment and related health care needs, for each assigned client
Meets with the family for Head Start orientation
Makes contacts with community support services to further the family's needs
Develop a file on each family
Maintain required documentation and prepare required reports
Keep reports, such as monthly attendance, medical and dental screenings, medical and dental follow-up and immunizations
Provide ongoing training and counseling services to family, develop a training calendar for child and family enhancement
Organize family meetings at Centers, provide training at meetings, keep notes and minutes of all meetings
Act as a resource to parents
Arrange for follow-up home visits with parents, if warranted
Monitor family progress
Identify family resources by maintaining contacts in the community, research new opportunities, and work within the social services network
Prepare client file documentation and provide periodic reports to Family and Community Partnerships Manager
Direct Support Professional
Excabliur Youth Services Venice PRTF
03.2016 - 03.2018
Providing Individual, Group, and Family counseling therapeutic interventions for girls who historically have demonstrated problematic behaviors in the home, school, and possibly other residential settings
These youths may engage in behaviors deemed to be problematic or detrimental to their emotional, mental, and physical growth
Venice PRTF has dealt with some of the most treatment resistant adolescent females in the State of South Carolina
The diagnosis have ranged from PTSD, Mood Disorders, Dual Diagnosis, Sexual Abuse, ODD, Conduct, and, Bi-polar Disorder
Monitor and escorts patients to doctor appointments and off campus trips
Filling paper work
Clerical duties
Human Service Assistant II Residential/Direct Care
Whitten Center SCDDSN
08.2014 - 12.2015
Provides active treatment for people with disabilities to increase their functional independence
Develops and maintains a small home-like environment for persons within assigned residence
Monitors and escorts persons to programs, appointments and off-campus trips
Performs and participates in quality and developmental activities as assigned
This position requires feeding, changing diapers, bathing, dressing, etc
Education
Master of Public Administration - Public Administration
Strayer University
Greenville, SC
03.2021
Bachelor of Science - Criminal Justice
Voorhees College
Denmark, SC
07.2013
Skills
Developmental Disabilities Experience
Documentation review
Recruiting
Social services
Leadership
Early intervention
Intake
Medical terminology
Behavior Management
Microsoft Office
Autism Experience
Counseling
Interviewing
Mental Health
Hospice Care
Referral
Care plans
Documentation
Data entry
Case Management
Program Development
Crisis Management
Administrative Experience
Crisis Intervention
Problem solving
Quality Assurance
Certification
First Aid Certification
CPR Certification
Timeline
Community Representative
Thornwell CDC
10.2024 - Current
Behavior Intervention Specialist
JusticeWorks YouthCare
08.2022 - 04.2023
Direct Support Manager QIDP
SCDDSN Whitten Center
04.2022 - Current
Policy Council Member Chairperson
SCCAP Early Head Start . (Thornwell)
09.2021 - 10.2024
Family Service Case Manager
Gleamns Human Resources
10.2018 - 04.2022
Direct Support Professional
Excabliur Youth Services Venice PRTF
03.2016 - 03.2018
Part Time Administrative Receptionist
Hospice of Laurens County
02.2015 - 02.2025
Human Service Assistant II Residential/Direct Care
Whitten Center SCDDSN
08.2014 - 12.2015
Master of Public Administration - Public Administration
5k-1st Grade PE Teacher and Middle/High School Math Special Education Teacher at Thornwell Charter School5k-1st Grade PE Teacher and Middle/High School Math Special Education Teacher at Thornwell Charter School
Child and Youth Program Assistant at New Beginnings CDC / Expanding Horizons CDCChild and Youth Program Assistant at New Beginnings CDC / Expanding Horizons CDC