Jasmine Spinner
International Falls,Minnesota
Summary
Motivated and adaptable professional with a strong foundation in customer service, healthcare support, and sales. At 26 years old, I bring over 6 months of hands-on experience providing excellent service across phone, computer, and in-person interactions. Background in healthcare includes documenting dietary intake, coordinating resident activities, and ensuring compassionate, high-quality care. Additionally skilled in sales, with a focus on building relationships and meeting customer needs.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Cobblestone Hotel and Suites
06.2022 - 04.2023
- Greeted and welcomed visitors, ensuring a positive first impression of the organization.
- Managed multi-line phone system, efficiently routing calls to appropriate departments.
- Coordinated with team members to support daily operations and streamline processes.
- Developed familiarity with office software and tools to enhance administrative efficiency.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed all tasks in compliance with company policies and procedures.
- Experience with Microsoft ( word & excel ).
- Over six months of related customer service environment using phone & computer.
Homemaker
Good Samaritan Society
11.2019 - 06.2020
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Organized activities for residents.
- Responded promptly to resident needs, enhancing overall satisfaction and quality of life.
- Assisted residents with daily living activities, promoting their independence and wellbeing.
- Served nutritious meals while accommodating dietary restrictions and preferences of each resident in the nursing home setting.
- Maintained patient confidentiality at all times, ensuring compliance with HIPAA regulations and upholding ethical standards.
- Documented residents diet intake and care activities in electronic health record.
Store Associate
Buy Sell Trade
05.2018 - 11.2018
- Assisted customers with product selections and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Stocked shelves and organized merchandise displays to optimize product visibility.
- Maintained cleanliness and organization of sales floor, ensuring compliance with safety standards.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Education
High School Diploma -
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Data entry
- Problem-solving skills
- Scheduling
- Verbal and written communication
- Hospitality services
- Sensitive information handling
- Phone etiquette
- Email correspondence
- Customer and client relations
- Payment processing
- Relationship building
Timeline
Front Desk Receptionist - Cobblestone Hotel and Suites
06.2022 - 04.2023
Homemaker - Good Samaritan Society
11.2019 - 06.2020
Store Associate - Buy Sell Trade
05.2018 - 11.2018
Falls High School - High School Diploma,