Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Springs

Charlotte,NC

Summary

Resourceful and adaptable professional with over 3 years of experience in education, executive support, and office administration. Skilled in managing operations, coordinating schedules, and delivering high-quality service using tools like Salesforce and Monday.com. Seeking to return to office administration while bringing strong organizational skills, problem-solving abilities, and a commitment to maintaining a polished, efficient workplace.

Overview

3
3
years of professional experience

Work History

Long Term Substitute Teacher

Charlotte Mecklenburg School System
06.2022 - Current

Managed daily classroom operations independently, maintaining a structured and engaging environment with minimal supervision.


Maintained and restocked classroom supplies and materials, coordinated with administrative staff for inventory and replenishment.


Acted as a first point of contact for students, parents, and faculty, providing clear and professional communication, assistance, and conflict resolution.


Utilized and supported classroom technology including smartboards and learning management systems.


Managed multiple responsibilities including lesson delivery, behavior management, and communication under tight deadlines.


Collaborated with faculty to assess student progress and adapt instructional strategies.


Designed and implemented customized daily agendas and instructional strategies, resulting in 100% student participation.

Executive Assistant

E-Fix Development Corp
05.2023 - 09.2023

Coordinated and communicated directly with leadership to support day-to-day operational needs and cross-functional collaboration.


Acted as a liaison between executives and stakeholders, ensuring clear communication, timely follow-ups, and professional relationship management.


Managed task delegation and workflow tracking using CRM tools like Monday.com.


Supported client engagement by managing digital communications and overseeing content scheduling across social media platforms.


Conducted research on competitors, industry trends, and operational best practices to provide actionable insights that supported strategic decision-making.

Office Administrator

Closet Factory
05.2022 - 08.2022

Coordinated scheduling and meeting logistics between design teams and prospective clients.


Maintained accurate records through timely data entry of procurement, payroll, and payment processing information.


Utilized Salesforce to manage client interactions, track communications, and support a smooth customer experience throughout the service cycle.


Handled sensitive information with discretion and attention to detail while assisting with administrative tasks and routine office operations.

Education

Bachelor of Science - Psychology

Virginia State University
Petersburg, VA
12-2024

Skills

    Office Administration

    Verbal and Written Communication

    Scheduling and Calendar Management

    Customer Service Excellence

    Front Desk Reception

    Time Management

    Decision Making

    Event/Room Setup

    Attention to Detail

    CRM Software

    Inventory Management

    Data Entry & Record Keeping

    Basic IT Troubleshooting

Timeline

Executive Assistant

E-Fix Development Corp
05.2023 - 09.2023

Long Term Substitute Teacher

Charlotte Mecklenburg School System
06.2022 - Current

Office Administrator

Closet Factory
05.2022 - 08.2022

Bachelor of Science - Psychology

Virginia State University