Resourceful and adaptable professional with over 3 years of experience in education, executive support, and office administration. Skilled in managing operations, coordinating schedules, and delivering high-quality service using tools like Salesforce and Monday.com. Seeking to return to office administration while bringing strong organizational skills, problem-solving abilities, and a commitment to maintaining a polished, efficient workplace.
Managed daily classroom operations independently, maintaining a structured and engaging environment with minimal supervision.
Maintained and restocked classroom supplies and materials, coordinated with administrative staff for inventory and replenishment.
Acted as a first point of contact for students, parents, and faculty, providing clear and professional communication, assistance, and conflict resolution.
Utilized and supported classroom technology including smartboards and learning management systems.
Managed multiple responsibilities including lesson delivery, behavior management, and communication under tight deadlines.
Collaborated with faculty to assess student progress and adapt instructional strategies.
Designed and implemented customized daily agendas and instructional strategies, resulting in 100% student participation.
Coordinated and communicated directly with leadership to support day-to-day operational needs and cross-functional collaboration.
Acted as a liaison between executives and stakeholders, ensuring clear communication, timely follow-ups, and professional relationship management.
Managed task delegation and workflow tracking using CRM tools like Monday.com.
Supported client engagement by managing digital communications and overseeing content scheduling across social media platforms.
Conducted research on competitors, industry trends, and operational best practices to provide actionable insights that supported strategic decision-making.
Coordinated scheduling and meeting logistics between design teams and prospective clients.
Maintained accurate records through timely data entry of procurement, payroll, and payment processing information.
Utilized Salesforce to manage client interactions, track communications, and support a smooth customer experience throughout the service cycle.
Handled sensitive information with discretion and attention to detail while assisting with administrative tasks and routine office operations.
Office Administration
Verbal and Written Communication
Scheduling and Calendar Management
Customer Service Excellence
Front Desk Reception
Time Management
Decision Making
Event/Room Setup
Attention to Detail
CRM Software
Inventory Management
Data Entry & Record Keeping
Basic IT Troubleshooting