Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Barista
Jasmine Stelly

Jasmine Stelly

Any
Baytown,TX

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged organization skills and effective communication at Relentless Real Estate to significantly improve client satisfaction. My background includes roles from Receptionist to Quality Control Inspector, showcasing a blend of hard (data entry) and soft (time management) skills, with a track record of fostering team efficiency and reducing discrepancies.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Experienced with mentoring and guiding peers through academic and personal challenges. Utilizes strong communication abilities to create supportive and trust-building relationships. Knowledge of effective problem-solving techniques and strategies to foster positive mentoring environment.

Professional general worker with track record of reliability and willingness to take on physically demanding tasks. Known for assisting in construction, maintenance, and logistics operations. Committed to team success and consistently meeting project goals through effective collaboration and adaptability.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

12
12
years of professional experience

Work History

Receptionist

Relentless Real Estate
01.2025 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered central telephone system and directed calls accordingly.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Assistant Manager

Performance Auto & Diesel
12.2024 - Current
  • Identified inefficiencies to propose actionable improvements for overall workflow.
  • Cultivated cohesive team environment by providing clear direction and support.
  • Established open lines of communication with team for feedback and suggestions.
  • Developed contingency plans with team to address potential disruptions.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Peer Mentor

TDCJ
10.2024 - 11.2024
  • Provided resources and coping strategies to peers, promoting personal growth and resilience.
  • Conducted one-on-one mentoring sessions to address specific concerns and provide tailored support.
  • Implemented feedback mechanisms to enhance peer support services and address needs effectively.
  • Fostered supportive relationships by actively listening to peers and providing guidance during challenging situations.
  • Facilitated group discussions to promote understanding and acceptance among peers.
  • Developed strong relationships with mentees, fostering a positive learning environment.
  • Encouraged mentees to develop strong decision-making and problem-solving skills.

Horticulture

TDCJ
03.2023 - 08.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

General Laborer

Cat Staffing
03.2015 - 09.2015
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Notified supervisors of defective equipment or material.
  • Increased productivity with effective communication and collaboration among team members.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Assisted team members with tasks that require group effort.
  • Performed quality checks on products and materials to identify any defects.

Quality Control Inspector

JSW Steel USA
01.2013 - 02.2015
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Collaborated with production staff to establish and meet quality standards
  • Completed precise measurements using special tools.

Housekeeping Team Leader

Laquita Inn
08.2012 - 01.2013
  • Conducted regular inspections of rooms and common areas for quality assurance.
  • Monitored inventory of cleaning supplies and requested reorders as needed.
  • Led daily cleaning operations, ensuring all areas met cleanliness standards.
  • Coordinated tasks among team members to maintain smooth workflow.
  • Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
  • Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
  • Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
  • Collaborated with maintenance staff to report and address any facility issues.
  • Reduced guest complaints with proactive communication and addressing issues promptly.

Education

GED -

Windham School
Marlin, TX
08-2017

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling

Languages

English
Full Professional

Interests

  • Community Cleanup
  • Cooking
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Gardening

Timeline

Receptionist

Relentless Real Estate
01.2025 - Current

Assistant Manager

Performance Auto & Diesel
12.2024 - Current

Peer Mentor

TDCJ
10.2024 - 11.2024

Horticulture

TDCJ
03.2023 - 08.2024

General Laborer

Cat Staffing
03.2015 - 09.2015

Quality Control Inspector

JSW Steel USA
01.2013 - 02.2015

Housekeeping Team Leader

Laquita Inn
08.2012 - 01.2013

GED -

Windham School
Jasmine StellyAny