Jasmine Stipher
Clare,IL
Summary
Hardworking Roofing Laborer with safety-driven and team-oriented mindset. Always willing to go above and beyond to complete jobs to customer satisfaction. Skillful in reading drawings and following orders with accuracy and efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Roofing Assistant
Rainy Day Restorations
Sycamore, IL
09.2012 - 07.2022
- Safely used all tools and equipment to prevent worksite injuries.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces.
- Removed snow, water and debris from roofs prior to applying roofing materials.
- Designated and managed material staging areas.
- Applied gravel and pebbles over top layer, using rake and stiff-bristled broom.
- Consistently stayed under budget by monitoring job progress and controlling costs.
Gas Station Attendant
Shell Gas Station
Dekalb , IL
10.2009 - 11.2011
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained inventory of all saleable items.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Collected gas and amenity payments based on customer orders.
- Pumped gas for guests and took payments.
- Responded to all customer inquiries thoroughly and professionally.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items and trash from customer areas.
- Shared best practices for sales and customer service with other team members to help improve store's efficiency.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Used technical skills to complete [Tasks] in [Software].
Chiropractic Assistant
Olympic Chiropractic
Sycamore, Illinois
02.2008 - 12.2008
- Performed electric muscle stimulation, massage and mechanical traction.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Collected pertinent data and calculations to aid physician in interpreting results.
Fast Food Crew Member
Taco Bell
Freeport , Illinois
04.2003 - 01.2004
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Cleaned counter surfaces, dining areas and food preparation areas [Timeframe] for maximum health, safety and customer satisfaction.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
- Moved and stocked food products weighing up to [Number] pounds.
- Received and processed customer payments and estimated and communicated wait times accurately.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Greeted customers entering restaurant with enthusiasm and warmth and served [Number] customers per [Timeframe].
- Examined trays to check contents for required items and complete orders.
- Outpaced other team members by tirelessly finding productive work during customer lull times and trained [Number] less-experienced crew members.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Supported great dining and meal experiences for guests.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
Education
High School Diploma -
Sycamore High School
Sycamore IL05.2007
Skills
- Maintenance and repairs
- Effective leader
- Built-up roofing (BUR)
- Site management
- Clean driving record
Timeline
Roofing Assistant
Rainy Day Restorations
09.2012 - 07.2022
Gas Station Attendant
Shell Gas Station
10.2009 - 11.2011
Chiropractic Assistant
Olympic Chiropractic
02.2008 - 12.2008
Fast Food Crew Member
Taco Bell
04.2003 - 01.2004
High School Diploma -
Sycamore High School