Summary
Overview
Work History
Education
Skills
Extra information.
Timeline
Generic

Jasmine Suggett Robbins

Warner Robins

Summary

Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests. As well as, a Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

3
3
years of professional experience

Work History

Receptionist Intern

greenwood kindercare
Indianapolis
07.2023 - 05.2024
  • Greeted students and visitors, creating a welcoming school environment.
  • Answered phone calls, directing inquiries to appropriate staff members.
  • Managed front desk operations, ensuring smooth daily workflow.
  • Assisted in scheduling appointments for school staff and parents.
  • Supported administrative tasks, including filing and data entry.
  • Communicated effectively with parents regarding school policies and updates.
  • Printed out invoices for outgoing orders and services rendered.
  • Responded promptly to customer inquiries via email or telephone.
  • Scheduled meetings and appointments for staff members.
  • Ordered office supplies when needed.
  • Answered incoming calls and transferred them to the appropriate departments or personnel.
  • Greeted guests and customers in a professional manner.
  • Provided administrative support to various departments within the company.
  • Performed basic bookkeeping functions such as balancing accounts receivable ledgers.

Manager

wingstop
Indianapolis
03.2021 - 04.2024
  • Supervised daily operations to ensure efficient service and quality standards.
  • Trained team members on food safety and customer service protocols.
  • Managed inventory levels to ensure product availability and minimize waste.
  • Coordinated staff schedules to optimize labor efficiency during peak hours.
  • Conducted regular performance evaluations to support employee development.
  • Implemented operational procedures to enhance workflow and service delivery.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Assisted in marketing efforts to promote new menu items and special offers.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Southport High School
Indianapolis, IN
05-2023

Skills

  • Front desk management
  • Appointment scheduling
  • Basic bookkeeping
  • Administrative support
  • Customer relationship management
  • Conflict resolution
  • Effective communication
  • Supply inventory management
  • Time management
  • Problem solving

Extra information.

  • I graduated 6months early.
  • I start college courses for nursing in December.

Timeline

Receptionist Intern

greenwood kindercare
07.2023 - 05.2024

Manager

wingstop
03.2021 - 04.2024

High School Diploma -

Southport High School

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