Results-driven executive operations leader with a proven track record of supporting C-suite leadership in mission-driven environments. Expertise in managing executive priorities, coordinating communication, and enhancing operational clarity to drive brand growth and stakeholder engagement. Proficient in executive correspondence, cross-functional alignment, event coordination, and financial oversight, with a commitment to amplifying diverse voices and fostering community connections.
Overview
6
6
years of professional experience
Work History
Director, Operations / EA
CRAFT Media Digital
Washington, District of Columbia
02.2022 - Current
Supported executive leadership with calendar management, communication strategy, financial oversight, and cross-functional project coordination to enhance operational effectiveness.
Manage complex executive calendars and priorities, ensuring alignment across internal leadership, clients, and external stakeholders.
Prepare executive briefing materials, meeting agendas, and follow-up action plans to support efficient decision-making.
Facilitated weekly executive planning sessions to track priorities, initiatives, and enhance leadership visibility.
Anticipate executive needs and proactively resolve scheduling conflicts, communication gaps, and operational bottlenecks.
Support planning and execution of high-profile client events and brand activations exceeding $1M in revenue generation.
Liaised between leadership, internal teams, vendors, and clients to ensure operational continuity and successful project execution.
Varsity Cheerleading Coach
Montgomery County Public Schools
Rockville, Maryland
05.2023 - Current
Coached and mentored 100+ athletes while managing all aspects of program operations including practice schedules, competition logistics, budget oversight, equipment, and parent communication.
Cultivated strong parent and community relationships through leadership, encouragement, and integrity.
Successfully coached teams to multiple county and state championship victories; cultivating a winning culture rooted in discipline, resilience, and teamwork.
Developed individualized coaching plans based on athletes’ strengths, creating game strategies that enhanced performance on and off the mat.
Established a reputation as a motivating, fair, and compassionate coach dedicated to developing leaders alongside athletes.
Operations Leader / Interim Director
NSDAR, Insignia
Washington, District of Columbia
01.2020 - 01.2022
Interim leadership role during organizational transition, overseeing daily operations, staffing, inventory strategy, vendor partnerships, and customer engagement for a national retail and membership-based organization.
Directed day-to-day operational strategy, staffing coordination, and workflow development.
Coordinated vendor sourcing, product reorders, and inventory forecasting to align with retail growth objectives.
Oversaw budgeting, purchasing, accounts payable/receivable, and financial tracking.
Directed marketing rollouts for new product launches and seasonal inventory campaigns to drive customer engagement.
Built customer service protocols and operational training programs that improved team efficiency and service consistency.
Enhanced member relationships by implementing service process improvements and engagement strategies.
Education
Bachelor of Science - Business Administration
Trinity Washington University
Washington, DC
05-2015
Skills
Event coordination
Team development
Operational strategy
Executive communication
Financial oversight
Google Workspace
Quickbooks
Affiliations
Storytelling through media and music, community building initiatives, travel and cultural exploration, astrology, and supporting local arts and journalism platforms.