Jasmine Swain
Atlanta,GA
Summary
Dependable EVS Technician committed to supporting high quality patient care by providing clean, welcoming environment. Adept with cleaning and sanitizing floors, walls and surfaces using multiple chemical cleaners safely and effectively. Friendly and amicable with strong interpersonal skills. Productive Package Handler experienced in material handling, inspections, and shipping, and receiving. Focused on cost reduction and continual process improvement. Comfortable safely operating forklifts and pallet jacks.
Overview
14
14
years of professional experience
Work History
Material Handler
Neovia Logistic
Atlanta, Georgia
07.2024 - Current
- Received and distributed incoming materials to designated areas.
- Operated forklift in a safe manner to move large shipments within the facility.
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Adhered strictly to company policies concerning the use of protective gear while on duty.
- Managed work area cleanliness by following company guidelines for organization.
- Supported other warehouse personnel in completing tasks efficiently.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Loaded completed orders on pallets according to delivery numbers.
EVS Housekeeper
Ceva Logistics
Atlanta, Georgia
08.2023 - 06.2024
- The process highly trained support service staff conduct to clean and disinfect.
- Working with team members to maintain a clean work enivorment for staff.
- Using appropiate supplies/equipment in order to maintain building in a clean and orderly condition.
EVS Technician
Kaiser Permanete
Duluth, GA
11.2022 - 03.2023
- Maintain and sterilize exam/specialty rooms, restrooms, public areas, lobbies, and other areas.
- Upholding safe and sanitary conditions while complying with organizational regulations.
- Ability to maintain clean environment for staff and patients.
Customer Service Representative
ADT
Atlanta, Georgia
09.2020 - 05.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
EVS Floor Technician
WALMART DISTRIBUTION
ATLANTA, GA
09.2021 - 01.2022
- Serviced, cleaned and restocked restrooms.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Placed wet floor signs to protect staff and patients from fall or injury.
- Emptied trash cans, sorted recycling and properly disposed of waste.
- Followed procedures for using and disposing of disinfectant chemical cleaners.
- Checked rooms after being serviced to make sure they meet quality standards.
Loss Prevention Officer
Allied Universal Security Services
Atlanta, GA
08.2015 - 06.2021
- Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
- Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
- Analyzed video surveillance footage to identify potential criminal activity.
- Provided training to staff on loss prevention policies and procedures.
- Developed relationships with local law enforcement agencies to facilitate information sharing regarding criminal activity.
- Maintained accurate records of losses due to shoplifting or fraud.
- Prepared daily reports detailing any incidents that occurred during shift hours.
EVS Technician
JCPenny Logistics
Forrest Park, Georgia
05.2010 - 02.2012
- Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
- Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
- Disinfected surfaces using approved chemicals according to safety regulations.
- Assisted with special projects related to housekeeping duties as assigned by supervisor.
- Restocked room amenities such as soaps, shampoos, towels, as needed.
- Followed infection control policies when handling soiled linen or contaminated surfaces.
Education
High School Diploma -
Carver College
Atlanta, GA05-2009
Skills
- Incident Reporting
- Material Handling
- Forklift Operation
- Equipment safety
- Good Housekeeping
- Customer Service
- Cleaning
- Communication
- Organization
- Teamwork
- Detail Oriented
- Disinfecting
- Flexible
Timeline
Material Handler
Neovia Logistic
07.2024 - Current
EVS Housekeeper
Ceva Logistics
08.2023 - 06.2024
EVS Technician
Kaiser Permanete
11.2022 - 03.2023
EVS Floor Technician
WALMART DISTRIBUTION
09.2021 - 01.2022
Customer Service Representative
ADT
09.2020 - 05.2022
Loss Prevention Officer
Allied Universal Security Services
08.2015 - 06.2021
EVS Technician
JCPenny Logistics
05.2010 - 02.2012
High School Diploma -
Carver College