Jasmine Swift
Little Rock,AR
Summary
Results-driven Merchandise Team Leader known for high productivity and efficient task completion. Possess specialized skills in inventory management, visual merchandising, and team motivation. Excel in leadership, communication, and problem-solving, ensuring seamless operations and positive team dynamics. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
17
17
years of professional experience
Work History
Visual Merchandising Leader
Target
LR, AR
01.2019 - Current
- Developed and implemented merchandising strategies to maximize sales and profits.
- Prepared comprehensive reports on sales performance by product line or brand.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Identified opportunities for improvement in store layouts, signage, and display techniques.
- Created seasonal product assortments for each category in accordance with the company's strategy.
- Collaborated with marketing team to ensure effective communication of promotional campaigns.
- Ensured compliance with all applicable regulations related to merchandising activities.
- Provided training and guidance to store personnel on merchandising policies and procedures.
- Conducted regular department visits to monitor merchandise assortment, pricing, visual displays, and inventory levels.
- Coordinated with other departments such as operations, logistics, and finance regarding their involvement in merchandising initiatives.
- Operated forklift and pallet jack to transport heavy loads.
- Issued supplies, materials and products to team members based on information from requisitions.
Coach Counselor
Right of Passage
Bryant, AR
01.2018 - 01.2019
- Provide safety and around-the-clock supervision of youth inmates.
- Provide for the physical, personal, and health needs of each youth through individual counseling and behavioral, social, physical, and educational skill development.
- Coach Counselors provide an atmosphere that is supportive of the needs of the youth, monitor and document youth behaviors and activities, and participate in and assist with educational, social, athletic, and recreational activities.
- Work in collaboration with other professional staff to establish and/or meet the goals of each youth's treatment plan.
- Coach Counselors perform standard-level paraprofessional work in every aspect of the program operations.
Call Center Specialist
OrthoArkansas
LR, AR
01.2017 - 01.2018
- Schedule appointments for patients.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Updated customer accounts, addresses and contact information within call management databases.
- Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Sales Floor Team Leader
Target
LR, AR
06.2015 - 01.2017
- Lead the Apparel & Accessories (A&A) team to deliver differentiated guest experience by having a knowledgeable and passionate team that puts guests before everything
- Monitor daily, weekly, and monthly sales and communicate with the A&A team.
- Acknowledge successes and opportunities in a timely manner, and resolve team member concerns.
- Manage team performance and establish routines to ensure departments are zoned, stocked, and merchandised appropriately.
- Be knowledgeable.
- Train, develop, delegate, and motivate the team to ensure product knowledge and the highest level of guest service.
- Managed staff scheduling including vacation requests and shift changes.
- Participated in recruiting activities by conducting job interviews, making hiring decisions, and onboarding new employees.
- Facilitated store opening and closing procedures, securing valuables, arming, and disarming alarm system and inspecting premises for urgent needs.
Signing Specialist
Target
LR, AR
10.2010 - 06.2015
- The ability to set up store special projects and store signing.
- Set displays and planograms.
- Audit team member planograms and in-store ad signing.
- Prepare transition workload and assist planogram team leader.
- Provide guest and vendor assistance.
- Operate and train team members with WAV, forklift, and scissor lift.
All Positions Trained
Firehouse Subs
LR, AR
01.2008 - 01.2010
- The ability to prep and prepare food.
- The ability to provide excellent customer service and maintain a clean work space at all times.
- Trust with cash registers and money handling for bank drops at closing.
Education
Business and Human Resources
Southern New Hampshire University
New HampshireAssociate of Science - Psychology
University of Arkansas At Little Rock
Little Rock, ARHigh School Diploma -
Hall High School
Little Rock, AR05-2010
Skills
- Customer experience
- Merchandising and Display
- Decision-Making
- Problem-Solving
- Teamwork and Collaboration
- Mentoring and training
- Time Management
- Excellent Communication
- Self Motivation
- Goal Setting and Prioritization
- Multitasking
- Analytical Skills
- Proficiency in Microsoft programs
- Proficiency in Athena medical systems
- Adaptability and Flexibility
- Warehouse Operations
Volunteerhours
400
Volunteer Experience
- Hall High, 2009, 2010, Help children with mental and physical disabilities with school work and everyday life.
- Target, 2010, Present, Attend Target approved volunteer events with the store team on and off site.
References
- Karrisa Almond, Teacher/Mentor/Coach, 501-240-7648
- Mason Graves, Executive Leader, 501-259-9241
- Nathan Cox, Executive Leader, 662-202-6646
- Brooke Noupe, Sales Peer, 928-514-0475
Affiliations
- Dance
- Candle making
Accomplishments
- Improved YTD/MTD sales from negative to positive in 2 store
- Received stores highest bonus - 2015, 2016, 2019, 2020, 2021
- Received local area trainer award
- Successfully helped merged 2 company call centers
Languages
English
Professional
Timeline
Visual Merchandising Leader
Target
01.2019 - Current
Coach Counselor
Right of Passage
01.2018 - 01.2019
Call Center Specialist
OrthoArkansas
01.2017 - 01.2018
Sales Floor Team Leader
Target
06.2015 - 01.2017
Signing Specialist
Target
10.2010 - 06.2015
All Positions Trained
Firehouse Subs
01.2008 - 01.2010
Business and Human Resources
Southern New Hampshire University
Associate of Science - Psychology
University of Arkansas At Little Rock
High School Diploma -
Hall High School